Applied AI/ML Engagement Lead

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

$108,800 - $163,200 CAD

This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are seeking an experienced and business-savvy Analytics Engagement Lead to join our People Analytics team within AI2. This role sits at the intersection of data science, AI and Human Resources- and is critical to shaping how we use advanced analytics to drive business outcomes and improve employee experience.

In this high-impact role, you will partner directly with senior HR and business stakeholders to identify key opportunities where analytics can accelerate decision-making, unlock talent potential, and drive measurable business results. You'll act as both a strategic advisor and analytics translator, helping stakeholders turn complex challenges into data-driven solutions powered by predictive analytics, AI and machine learning.

You will collaborate closely with senior HR and business leaders to identify key workforce challenges, translate them into data-driven initiatives, and deliver actionable insights that balance business growth, regulatory compliance, and employee well-being.

KEY ACCOUNTABILITIES

• Provide expert knowledge in AI/ML, deep technical leadership and expertise to support and define future direction in one or more specialized AI/ML areas or lead strategic development efforts on new or emerging AI/ML related projects.

• Work closely with business owners as a trusted advisor to senior HR, risk, operations, and business leaders to identify opportunities and serve as an ambassador for AI/ML

• Play a lead role on cross functional teams of data and machine learning scientists, data and IT engineers, and business process owners to build cutting edge analytic solutions.

• Design and deliver analytics and AI insights into key HR programs (e.g., succession planning, DEI, attrition risk, skills forecasting).

• Develop powerful business insights from a broad range of data using advanced machine learning techniques to identify opportunities where people analytics can address business risks, improve efficiency, and drive workforce transformation.

• Translate business problems into people analytics projects and work by drawing on personal domain knowledge to help business leaders identify and prioritize their highest value business problems. Build strong relationships with partners to understand key stakeholder business problems, develop hypotheses for testing and interpret analytics with confidence

• Collaborate with data scientists to design solutions using predictive analytics, generative AI, NLP, and scenario modeling.

• Support responsible AI governance and compliance, ensuring alignment with internal risk and data privacy policies.

• Lead complex, cross-functional analytics initiatives from discovery to delivery, including change management and stakeholder adoption.

• Measure impact and drive continuous improvement using workforce KPIs.

• Synthesize technical findings into compelling stories tailored to executive audiences.

• Enable stakeholder self-service through dashboards and repeatable insight assets.

• Work with implementation experts to devise business-applicable plans to ensure that sophisticated analytics translate into impact at scale in an organization

• Ensure that what the data scientists are building is relevant to the business and its needs by bridging the technical expertise of data engineers and data scientists with the operational expertise of business leaders, managers and HR business partners

EXPERIENCE & EDUCATION

• Undergraduate degree or technical certificate with advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science)

• 10+ years of experience in analytics, strategy, consulting, or HR business partnership, with a track record of success in matrixed environments—preferably in financial services.

• Demonstrated experience leading people analytics or workforce strategy projects with measurable business impact.

• Strong knowledge of advanced analytics techniques (e.g., attrition modeling, segmentation, AI/ML applications in HR).

• Proficiency in tools such as Python, R, SQL, Tableau/Power and cloud data environments (e.g., Workday, Databricks) is an asset.

• Excellent communication, facilitation, and influence skills—comfortable advising SVPs and C-level stakeholders.

• Understanding of regulatory, data governance, and privacy considerations in a highly regulated industry.

• Solid understanding of business requirements and vernacular; know the language of business

• Listening skills patience and ability to absorb information from business executives and data scientists and have the knowledge and skill to probe effectively to diagnose the real problem and the helpful insights

• Communication skills especially translating between analytical scientists and business leaders

• Storytelling with stakeholders

• Desire to ask questions and get a deeper understanding of issues; confidence to challenge perceptions and biases of individuals at every level of the organization

• Ability to manage multiple stakeholders at any time, including business leaders, HR business partners and other functional leaders in the pursuit of assessing the most important people analytics opportunities

• Analytics knowledge or desire to acquire it to be effectively communicating with data scientists

• An in depth understanding of the specific industry of the company and organizational challenges to effectively identify the value analytics in the business context

WHY JOIN US

• Work at the forefront of people analytics innovation, AI deployment, and ethical workforce data us

• Be part of a high-impact team that supports resilience, equity, and long-term business performance through insight.

• Competitive compensation, performance-based incentives, and opportunities for advancement in a top-tier financial institution.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet