Business Operations Planning & Implementation - Marketing Solutions Business, Ad Solutions Department(A&M)

Job Description:

Business Overview

Ad & Media Company is committed to the overall development of the Rakuten Group, aiming to establish "Advertising" as its fourth pillar, following "EC, FinTech, and Mobile." Within the Rakuten Group, it is recognized as a crucial business area driving future growth.

Department Overview

This position resides within the "Rakuten Marketing Japan Department" of the Ad & Media Company. Rakuten Marketing Japan holds a unique position as both a digital advertising agency and a platform provider, offering an environment where you can work with diverse marketing products and cutting-edge digital solutions.

This position is within a team that supports the digital marketing operations of LinkShare Japan by managing data, providing business support, and driving business process improvements. The team aims to enhance overall organizational productivity and support informed decision-making.
Leveraging Salesforce and BI tools (Domo and PowerBI), the team acts as a hub for DX promotion, automating sales forecasting and performance management, report creation, and implementing AI and business automation tools.
*Reference: LinkShare Japan (https://jp.linkshare.com/)

Position:

Why We Hire

The need for business process improvement and data utilization in business management is increasing year by year, and the role of our team is expanding accordingly. To enable future organizational development and continuous business improvement, we are seeking new members to join our team.

We welcome individuals who are interested in new technologies, have experience in business process improvement, and possess strong information organization and presentation skills. We are looking for someone who can work with us to create systems and lead change.

Position Details

You will be responsible for a wide range of data and information-related business support for LinkShare Japan, including sales forecasting and performance management, and Salesforce operations. You will also promote business process improvements to enhance organizational productivity by utilizing BI, automation, and generative AI.

Specific Examples of Responsibilities:
- Salesforce system administration (user, permission, and master settings etc.)
- Budget planning, forecasting, and performance management for the sales organization; KPI monitoring
- Construction and operation of dashboards using Domo, PowerBI, etc.
- Automation of business processes using PowerAutomate, Python, etc.
- Improving business efficiency and organizing information using generative AI such as ChatGPT
- Creation of internal reports and presentation materials (mainly for executives)
- Promotion of various business improvement projects (requirements gathering, design, implementation)

Work Environment

Currently, the team is small, but there is a strong culture of sharing business knowledge and a strong awareness of improvement, with thorough support and system development. All team members are mid-career hires, and many have long tenures with the company. The environment respects individual expertise and autonomy, allowing you to work with execution skills and a spirit of inquiry.

Mandatory Qualifications:

- Experience leading DX promotion and business improvement projects
- Experience in forecasting, performance management, and business support
- Proficiency in Excel (functions, VLOOKUP, pivot tables, DAX functions, etc.)

Desired Qualifications:

- 10+ years of professional experience
- Experience in designing/configuring either CRM tools such as Salesforce or BI tools such as Domo or PowerBI
- Experience with PowerAutomate, Python, or Access
- A proactive attitude and interest in utilizing generative AI such as ChatGPT

Others Information:

Additional information on Location

Futako Tamagawa Rise Office

2-21-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on Secondment

This position belongs to Rakuten Group, Inc., but you will be seconded to LinkShare Japan, Inc. after joining the company.
Compensation, Benefits, and Evaluation System: The compensation, benefits, and evaluation system are the same as Rakuten Group, Inc.

Additional information on English Qualification

TOEIC score of 800 or higher (or proof of equivalent English proficiency through other certifications, or a degree from a university in an English-speaking country).
Proof of qualification is required by the time of the job offer.
If you do not have a score or proof of qualification, we will provide you with information about a company-administered TOEIC IP test during the selection process.

#business #director #projectmanager #CRM #DX #commerce #LinkShare 

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