Senior AI/ML Engineer – Risk & Compliance Technology (Mexico)

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

A technology-driven risk and compliance platform that empowers businesses to manage third-party insurance requirements with confidence. By combining deep insurance expertise with modern AI tools, they deliver real-time insights, reduce risk exposure, and streamline operations. Through their newest platform, they are redefining certificate of insurance tracking with automation and intelligent workflows that simplify complex compliance processes and support business growth.

We’re looking for an AI Engineer to help build scalable AI-powered systems using Large Language Models (LLMs) for document understanding, retrieval-augmented generation, and intelligent classification tasks. This is a hands-on role ideal for someone who thrives on shipping real-world AI applications, collaborating cross-functionally with engineering and product teams, and applying state-of-the-art NLP techniques to practical use cases. You’ll play a key part in designing and optimizing LLM pipelines that drive smarter workflows, improve automation, and enhance the customer experience.

Responsibilities

• Design and implement systems that integrate LLMs into production environments (e.g., summarization, classification, RAG pipelines).

• Fine-tune or adapt foundation models to suit domain-specific use cases.

• Build and maintain prompt-based and retrieval-augmented workflows to improve accuracy and context.

• Evaluate and benchmark LLM performance on custom tasks and datasets.

• Collaborate with product, design, and engineering teams to build end-user features powered by AI.

• Monitor and optimize inference performance, latency, and cost.

• Stay current with the latest in NLP research, tooling, and model architectures.

Qualifications and Job Requirements

• 3+ years in AI/ML engineering, with at least 1 year of hands-on work with LLMs.

• Proficiency in Python and experience integrating models via APIs (e.g., OpenAI, Hugging Face, LangChain).

• Understanding of embeddings, vector search, and semantic retrieval techniques.

• Familiarity with prompt engineering, model evaluation, and fine-tuning practices.

• Demonstrated experience contributing to deployed AI-powered products or internal tools.

What We Offer

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.

• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.

• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.

• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.

• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

Why You’ll Like Working Here

• A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.

• Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.

• Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.

Apply now!