Associate - Sales Insights

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

This role is pivotal in driving data-driven decision-making across the Canadian Affiliate divisions. The Associate - Sales Insights will collaborate with cross-functional stakeholders to provide comprehensive data analysis, transform data into actionable insights that drive business decisions and strategies and support with Salesforce effectiveness initiatives. The role requires a deep understanding of industry data sources such as IQVIA, reimbursement claims, and business systems (ie. SAP) and tools for managing data (Tableau, PowerBI, etc.).

Key Responsibilities:

Data Analysis and Insights:

• Analyze sales team performance trends and sales data trends from multiple sources to identify key insights and opportunities.
• Synthesize data from IQVIA, ZS, warehouse shipments, and reimbursement claims to provide a holistic view of sales performance dynamics.
• Collaborate with cross-functional teams to understand their data needs and provide relevant sales and performance insights.
• Facilitate analytic delivery as needed for Business Unit assigned
• Develop and maintain dashboards and reports to track key performance indicators (KPIs).
• Present findings and recommendations to senior management and stakeholders.
• Help translate analytics outcomes into business insights to guide business decisions
• Stay updated with industry trends and best practices in data analysis and market research.
• Support standardization and automation efforts to increase team productivity and efficiency

Salesforce Effectiveness:

• For assigned Business unit. support with annual sales team sizing and alignment activities.
• Support with developing business case for sales team structure changes, for leadership team approval.
• Support with Incentive compensation plan design, implementation and management for assigned business unit.
• Collaborate with Business unit heads, Marketing and sales leads to define customer segmentation criteria. 
• Work with third part vendors to develop data sources that support with Salesforce Effectiveness needs.
• Utilize data from vendors (IQVIA, ZS etc.) to develop dynamic customer segmentation in alignment with business needs.
• Develop and maintain dashboards (Tableau, PowerBI, etc.) in collaboration with insight from business leads to support sales performance management.

Stakeholder Collaboration:

• Work closely with cross-functional teams, including marketing, sales, and International Business unit leads to understand their data needs and provide relevant insights.
• Present findings and recommendations to senior leadership and other non-technical stakeholders using a storytelling approach.

Basic Requirements:

• Education: Bachelor’s Degree required, preferably in Math, Statistics, or Healthcare Business Management.
• Experience: 3 to 5+ years of experience, with 3+ years in analytics within the Canadian Pharma/BioTech/Medical Device industry.
• Skills: Advanced capabilities in Python, SAS, SQL, R, Excel, and Power BI. Knowledge of retail insurance claims process and vendors. Fluent in English written and verbal communication.

Additional Preferences:

• Able to lead by influence and is a strong communicator both with internal & external stakeholders
• Can problem solve and think independently
• Operates and communicates effectively  
• Facilitate information sharing and a teamwork approach
• Read, understand, interpret statistical analytics and their implications; usage of multiple data sources into comprehensive and actionable knowledge; scenario building
• Demonstrated ability to collaborate with partners and lead peers
• Demonstrated ability to structure and conduct analyses to generate insight and recommendations
• Excellent problem-solving skills, details oriented with focus on quality and accuracy
• Strong verbal and written communication skills, proficient in interacting with Senior Leadership
• Proven track record of working effectively in a collaborative, fast-paced, multi-tasking environment
• Knowledge of reporting and data analytics tools like Excel and Power BI

Location: 

This is a hybrid role – onsite presence at our Toronto office will be 10 days or more per month (or at least 50% of the time), determined in collaboration with your manager and based on business needs.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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