Principal Software Engineer - Gen AI

• You are passionate about transforming customer experience through AI

• We are world leaders in AI ambition and shaping the future of banking

• Together, we will build the next generation of AI Powered Engineering solutions

Do work that matters

As part of Business Banking Technology, you’ll be at the forefront of innovation, working with emerging technologies to support CommBank’s strategy through world-class engineering capability.

See yourself in our team

As part of the Virtual Relationship Distribution Channel Crew our mission is to deliver the next generation of AI-powered customer experiences and orchestrate self-service journeys. Through using multi-agent agentic systems that empower business customers to focus on what matters most: meaningful, value-enhancing customer interactions.

In this role

As an established Principal Engineer, you will be building features that are data-driven and customer-centric, fostering that culture within the Group.

Here, you will be working alongside CommBank’s global engineering community in better utilising AI assisted tools and capabilities that builds our business banking functionality. With your Product Engineer mindset, you will be experimenting and training our engineers ensuring the best use of the emerging AI technologies as well as a more positive and productive environment.

Key responsibilities also include but not limited to:

• Constantly solving the largest and most complex challenges in the team, from technical design to production

• Rapidly experimenting with emerging AI assisted engineering tools, and partnering effectively with engineering squads across the Group to support real-world testing and analysis

• Consistently defining architectural standards whilst tackling complex architecture issues

• Translating requirements into solid engineering deliverables whilst delegating work to squad members

• Delivering key solutions that are used by other teams and products

• Actively contributing to the code delivery through leading code reviews & documentation, direct contribution and fixing complex bugs

• Coaching and mentoring junior members in the team hiring great engineers and developing their career

We are interested in hearing from people who have:

• Demonstrable knowledge and experience of AI/ML Engineering and their application in accelerating the product development lifecycle

• A proven track record of leading and delivering large-scale, complex engineering initiatives

• Commercial or side project experience in one or more of the following technologies or related technologies: Anthropic Claude, Llama, LiteLLM, Cursor, windsurf / Codeium, VO Vercel, Continue, Aider, Cline, Langchain, Langgraph, Hugging Face

• Deep knowledge of architectural patterns, cloud-native solutions on AWS & Azure, microservices architecture, solutions integration and containerisation

• Strong mentoring and leadership skills, with a passion for upskilling engineers and fostering a culture of innovation

• The ability to influence cross-functional teams, articulate trade-offs, and align technical decisions with business objectives

• Demonstrated ability to evaluate emerging AI tools and integrate them into engineering workflows

• Proficiency in agile development methodologies and iterative experimentation from idea to prototype to pilot to product

• Expertise in full cycle engineering using modern DevSecOps practices, IaC , AWS Sagemaker, AWS Bedrock and CI/CD tools

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our careers website.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

APPLY NOW to do your best work and live your best life with us

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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