Senior Data Analyst

About Presence

Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students.

We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on “cameras on” engagement, schedule coordination and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other.

About this role

We are looking for an experienced data analyst who is passionate about leveraging data to drive change in the education industry. In this role, the Senior Data Analyst will take ownership of business intelligence and analytics initiatives. From defining core business metrics to enabling stakeholder insights through visualizations and deep-dive analyses, this person will play a critical part in shaping the data culture of our company. This person will have the opportunity to work with stakeholders across our company, as well as the executive leadership team, to deliver highly visible analyses that can change the way we operate.

Role responsibilities

• Collaborate with business leaders across the company to define and track KPIs, developing dashboards in Tableau that report on, and reflect, the health of the business
• Partner with data engineering to build your knowledge of Presence data sources, and improve the quality of data and data processes 
• Write SQL to extract data from our Amazon data warehouse and define the business logic that powers our understanding of Presence business performance
• Work with engineering to build and enhance AI models with proprietary data
• Lead projects with internal teams (such as Operations, Sales, Commercial and Finance) to identify and analyze key trends in the business
• Perform in-depth, insightful analyses utilizing advanced Excel functions
• Present findings and recommendations to stakeholders in a clear, concise manner

What are we looking for? 

• Proven experience (5+ years) as a data analyst
• Advanced expertise with data visualization tools such as Tableau (preferred), Looker, or Power BI
• Proficient (4+ years) in SQL and familiar with data transformation tools such as dbt and Airflow
• Strong ability to translate business needs into data-driven solutions and present findings clearly to key stakeholders
• Excellent collaboration and communication skills across technical and non-technical teams.
• Comfort working in fast-paced, ambiguous environments and framing unstructured problems into analyzable components.
• Highly organized  and results-driven
• Excellent Microsoft Excel skills (e.g., pivot tables, VLOOKUP, macros)
• Experience with scripting language (R/Python) a plus 

What will help you succeed here? 

• Passion for helping schools and students with special needs
• Strong self-motivation/entrepreneurial mindset, dedicated to growing services and client base
• Flexibility and adaptability - ability to quickly adjust to changing conditions and maintain a high-performance standard
• Great collaborative and independent problem-solving skills
• Ability to take ownership of the clients health, account growth and conversations
• Ability to work well with other team members in high-pressure situations with grace, optimism, and a sense of humor

What are some of the benefits we offer? 

• Comprehensive Medical Coverage includes Dental and Vision
• Flexible PTO
• 11 Company Paid Holidays 
• Benefits Package: including 401K savings plan and access to an Employee Assistance Program.
• $500 home office stipend
• Paid Life insurance, AD&D. and disability benefits
• Paid parental and caregiving leave.
• Eligibility to apply for a Professional Development Scholarship. 
• Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.

This role is also eligible to participate in Presence’s equity plan subject to the terms of the applicable plans and policies.

An employee’s starting pay will be determined based on job-related skills, experience, qualifications, geographic location, and market conditions.

Salary ranges are:

105,000-125,000

Where is this position located? 

• Presence is headquartered in New York City with clients located throughout the U.S. 
• This is a remote position based in the US with a preferred time zone of ET or CST
• This position reports to the Director of Data Analytics
• All employees commit to be available on-camera for our Core Working Hours noon-5pm EST M-F