General Manager - Big Data Consulting and DDO Strategy.Group Strategy and Transformation

Global Influences:

•    Global push for data-driven decision-making in telecom, public services, and financial services
•    Convergence of data transformation with AI, cloud, ESG-linked tech governance, and platform models
•    Growing emphasis on deep, experience-led strategic thinking that replaces theoretical guidance with structured, practical steer from actual industry doers
•    Rise of blueprint-based transformation in support of cost, agility, and monetisation mandates
Organization Values: At MTN we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.
Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion
 

1.    Group DDO Blueprint Execution and Governance

•    Lead the rollout of the Group DDO blueprint across all MTN markets, supported by localized implementation plans tailored to each Opco
•    Operationalize blueprint principles, including data maturity advancement, monetization readiness, and AI adoption
•    Monitor adherence to blueprint KPIs and proactively flag deviations in architecture or operating models
•    Collaborate with Group DataCo, AI, and Platform teams to update the blueprint on a quarterly basis, incorporating feedback and lessons learned

2.    Strategic Road mapping and Transformation Co-creation

•    Drive all customer DDO engagements including  maturity assessments, transformation strategy design, and control implementation and operationalization, and co-create with customer executives the near and long-term  transformation roadmaps
•    Facilitate roadmap signoffs at the ExCo level and embed KPIs into business planning and performance management cycles
•    Advise on capability sequencing, monetization readiness (including data quality & governance, target operating model, capability readiness, systems, and platforms), and AI integration maturity to ensure strategic alignment and execution feasibility
•    Support risk-adjusted prioritization across technology, data, governance, and product workstreams
•    Collaborate with IT, Cloud, and Network leadership to provide an end-to-end diagnostic, solution design and execution plan for external and internal clients
•    Build the DDO Transformation book of business and deliver on the financial targets for the service line

3.    Capability & Operating Model Uplift

•    Define target-state data and analytics capabilities across key domains including data science, engineering, architecture, and governance
•    Support HR, L&D, and functional teams to drive competency mapping and organizational design aligned with transformation goals
•    Build capacity through agile, squad-based delivery, federated CoEs, and cross-OpCo communities of practice

4.    Executive Coaching and Leadership Activation

•    Deliver structured coaching engagements for OpCo CEOs, CTIOs, CFOs, and CDOs on strategic data transformation
•    Align local sponsorship models and steerco routines with Group-level transformation governance
•    Support leadership in articulating AI and data strategy messaging for investors, regulators, and market stakeholders

5.    Performance Management and Value Assurance

•    Establish and monitor data transformation value metrics aligned with ROIC, time-to-market acceleration, and EBITDA uplift
•    Embed data transformation KPIs into Group and OpCo performance scorecards to ensure accountability and impact
•    Track benefit realization and operational impact of blueprint execution through structured quarterly reviews

6.    Best Practice Codification and Consulting Delivery

•    Maintain a centralized repository of cross-OpCo case studies, implementation toolkits, and transformation playbooks
•    Build and empower a world-class centralised internal consulting team with a mix of full-time and contractor resources to deliver and scale the DDO consulting business line 
•    Represent MTN in internal and external data transformation forums and executive sessions

Education:

•    Master’s degree in business strategy, Information Systems, or Digital Transformation related field
•    Executive certification in Operating Model Transformation, Agile Scaling, or AI Strategy preferred

Experience:

•    Atleast 10+ years in top-tier management consulting, technical leadership, or enterprise-wide transformation roles, with strong focus on digital transformation, digital business building, and data-driven decision making
•    Proven success leading complex operating model change across multi-country organisations and engaging successfully at senior leadership levels to drive clear action and serving as a leadership advisor
•    Demonstrated ability to build and leverage delivery partnerships to scale customer impact. P&L ownership and deal-making experience is highly preferred 
•    Very Strong knowledge of digital operating models, data structures and governance end to end, data quality, analytics platforms and methodologies, capability maturity assessment methods, and a strong sense of cross-industry data monetisation strategy, opportunities, and best practices