Data Analyst/Senior Data Analyst

Are you a Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.  

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.

What you’ll be doing

As a Data Analyst, you will:

• Act as a strategic partner working in cross functional teams to grow the extent of data-driven planning and decision making in specific areas, specialising in Retention and Marketing analytics.
• Turn data into insights, predictions, and actionable recommendations, delivering clear business value to your cross functional teams in their business challenges. 
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboard designs. 
• Help to design and analyze A/B experiments to improve retention outcomes.
• Work in partnership with Data Engineers and Analytics Engineers to define requirements for foundational datasets that can support downstream analytics and reporting. 
• Great time management and prioritization skills
• Contribute to the planning & execution of Retention Pillar analytics growth within the organisation - as a group of people, as a partner within cross functional teams and as an enabler to support others to self-serve their data and insight needs.  

What we’re looking for

• 2-4 years of experience in a Data Analyst / Business Intelligence Analyst role. 
• Track record of delivering clear business value from data through fit for purpose and actionable insights.
• Strong communications and storytelling skills to bring insights to life and make connections on the business level. 
• Strong problem-solving skills and ability to think out of the box. 
• Strong stakeholder and management skills.
• High proficiency in SQL and/or other querying languages.
• Hands-on experience in Tableau or other data visualization tools.

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Before you apply

• At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
• Please upload your resume as a PDF and do not include any salary or compensation information in it.

ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.