Home Loan Specialist - Melbourne

Company Description

For 30+ years, Aussie has helped 1.5 million Australians achieve homeownership. Today, we’re also helping them find, buy, and own — not just with loans, but with buyer’s agents, conveyancing, and more.

Backed by a trusted brand, award-winning support, and cutting-edge tech, we’re equipping brokers to grow stronger, faster, and smarter.

Job Description

As an Aussie Home Loan Specialist, you’ll help Australians navigate their home loan journey while benefiting from our AI-enhanced platform, smart automation, and end-to-end support, powering you to new heights.

In this role, you will:

• Support customers via phone, email, and video — no cold leads.

• Work on Australia’s #1 home loan platform, driving 4x faster settlements.

• Get pre-qualified appointments booked for you.

• Submit deals to our in-house processing team — we’ll handle the admin.

• Access referral income beyond broking, including buyer’s agents and conveyancing.

Typical brokers submit 12+ deals per month; top performers exceed a deal a day.

Qualifications

• Experience in phone-based sales roles (insurance, solar, tech etc.) OR

• Experience in mortgage broking, lending, or financial services (branch or phone-based).

• A passion for helping Australians navigate property ownership.

• Cert IV in Finance & Mortgage Broking (or willingness to obtain it – we can help!).

• Unrestricted Australian working rights.

Additional Information

WHY YOU’LL LOVE AUSSIE

• More revenue events = more income – Earn across the entire property journey: loans, buyer’s agents, conveyancing and more.

• AI that works for brokers – At Aussie, AI isn’t just a buzzword—it’s embedded into every layer of the broker experience. Our proprietary platform, Aussie App, and smart automation tools are designed to cut admin from 15 hours a week to nearly zero. That’s 480 hours a year back in your hands—equivalent to ~50 extra deals for high performers. Here’s what it means for you:

  • Smarter client conversations – Real-time equity alerts and loan data help trigger timely refinance, renovation, or investment discussions.

  • AI-Automated workflows – Faster lodgements, next-best-actions, follow-ups, and retention prompts are built in.

  • AI-chatbots providing 24/7 customer service support when you’re unavailable to service your clients.

  • App-enabled re-engagement – View live equity, track opportunities, and drive referrals directly from the Aussie App using open banking data.

  • More revenue per customer – AI enables lifecycle monetisation through multiple touchpoints, not just per-loan commission.

  • Zero-hassle support – Document collection, appointment setting, compliance and fulfilment are handled so you can focus on growth.

• Uncapped earnings – Strong base + super + uncapped bonuses.

• Work smarter, not harder – We handle leads and loan processing, you focus on customers.

• Hybrid flexibility – Balance HQ days and WFH with our supportive structure.

• Elite training & growth – Learn, earn and level up with industry-leading development.

• Career pathways – Scale solo, join a team, or build one yourself.

The future of broking is here, and this is your chance to be part of it.

Apply today and start your Aussie Home Loan Specialist journey!