7801 - Data Management Officer

General Information

Salary The national salary range is £34,140 - £37,105, London salary range is £38,661 - £42,019. Your salary will be dependent on your base location Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location National Region National Closing Date 28-Jul-2025 Post Type Permanent Civil Service Grade HEO Number of jobs available 1 Reserve List 12 Months Job ID 7801

Descriptions & requirements

Job description

Job title: Data Management Officer 

Directorate: Strategy, Analysis & Change 

Workstream: Data, Analysis & Insights    

About us    

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice.  We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply. 

HMCTS has embarked on a challenging modernisation programme with the vision to modernise and upgrade our justice system so that it works even better for everyone, from judges and legal professionals, to witnesses, litigants, and the vulnerable victims of crime. This will help consolidate the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all. This is an exciting time to join the organization and be part of a programme making a real difference. 

For more information about our digital transformation, watch the Justice Matters video to see the benefits this £1bn investment is delivering to our customers:   https://youtu.be/3_xDMTQ6DJQ    

About the role 

The Data, Analysis & Insight team (DAI) plays a pivotal role in supporting a whole range of senior leaders across the business through reporting, analysis, and insights. Our work supports the organisation’s overall strategy and empowers senior leaders to make strategic, data driven business decisions. In December 2021 we published our Data Strategy, setting out HMCTS’s commitment to becoming a data driven organisation. HMCTS Data Strategy (publishing.service.gov.uk) 

As part of this strategy, HMCTS has invested in a cloud-based strategic data platform to transform the ways in which we work with data and enable us to add more value than ever to the organisation and the public. This platform is now technically complete, and we are looking for enthusiastic and motivated individuals to join our team and help us exploit our new technology. 

This role will be based in our Data Management and Engineering unit, reporting to our Head of Data Management. It is a pivotal role for HMCTS to ensure that we are holding, curating, and protecting our data to drive value for our organisation both now and into the future. 

Your role as the Data Management Officer encompasses several key aspects (but not limited to):  

• Work closely with data engineering, operational, reporting, and analytical colleagues across the business to deliver data objectives.  
• Support DAI in the implementation of a strategic master and reference data management capability for HMCTS. 
• Drive improvements in data quality ensuring the quality of the information stored and available for analysis is accurate; produce metrics demonstrating data meets the required quality standards. 
• Work with the Head of Data Management and Data Engineers around the development and maintenance of effective data models that support new and existing reporting requirements working collaboratively with stakeholders across the organisation. 
• Support implementation and uptake of new technologies to deliver robust and accurate data management, ensuring documentation, data dictionaries, and data lineage information is readily available. This will include review and recommendation of appropriate and innovative tools. 
• Collaborate with data engineering colleagues on the testing and implementation of code and scripts before release, identifying any issues and risks whilst analysing the test results. 
• Collaborate with DAI and stakeholders to develop, define and document an innovative change management process. 
• Provide regular feedback on the operation of the data platform and assurance of the quality of information held within. 
• Work with the Head of Data Management to ensure compliance with data governance standards and managing access to the data platform in line with the security principles and role-based access policy and procedures. 

Who are we looking for? (Person Specification) 

The ideal candidate for this position should demonstrate:  

Essential 

• Data management and data governance skills (including the principles of GDPR) gained through experience, training and/or continuous professional development.
• Experience of defining and documenting data workflows across systems and operations, including capturing and documenting complex data definitions and business rules.
• Experience of communicating effectively with operational business and analytical teams to define and document data requirements that meet business needs.
• Experience of working with data and databases, ideally involving the development of new and existing data sources in a Data Warehouse environment. 

Desirable

Experience in

• developing and maintaining Master and Reference Data.
• developing and maintaining metadata for data dictionaries and data catalogue(s).
• data architecture and creating data models and documentation.
• data monitoring, testing, and implementing quality improvements.
• SQL and technical database experience.
• Working knowledge and experience with ETL and data integration, including exporting data from various source data systems, transforming data against required business rules and data models, or data storage and analysis requirements, and loading data in storage platforms.
• Proven proficiency in relevant technology, Microsoft Azure certification or equivalent level of experience.

How to apply  

Application Stage  

Please submit  

• An anonymised CV
• Statement of suitability demonstrating how you meet the essential criteria (up to 500 words) 
• An example (up to 250 words) demonstrating how you have shown the Civil Service Behaviour: Communicating and Influencing. Your response should focus on how you communicated with operational, business or analytical teams to define and document data requirements that meet business needs.  

Please ensure you cover both ‘what’ you do but also ‘how’ you do it. (i.e., the effective skills, knowledge & experience needed to undertake the role) 

We aim to sift the Behaviour answer, CV and the Statement of Suitability but, in the event of a large number of applicants, an initial short sift may be conducted on the Behaviour answer only. Candidates who pass the initial sift of the Behaviour will either progressed to a full sift where the Statement of Suitability and CV is then assessed or progressed straight to further assessment/interview. 

Interview Stage 

If successful at sift, you will be invited to attend a remote interview, via Microsoft teams. During your interview, you will be assessed against the following Civil Service Success Profiles which will include:  

• A presentation. The presentation brief will be sent to shortlisted candidates in advance.  

• Questions in relation to the following Civil Service behaviours: Managing a Quality Service, Changing and Improving and Delivering at Pace 

• Strengths will also be assessed however these are not shared in advance. 

Further details  

The successful candidate may occasionally be required to travel to any of the HMCTS sites in line with business needs. Additionally, it is expected that they will spend at least 60% of their working hours in the office, at any HMCTS site available, considering any agreed workplace adjustments. Please note that this office-based requirement could become more frequent over time.  

All applications for job sharing or reduced hours will be treated fairly and, on a case-by-case basis in accordance with the MoJ’s flexible working and equality policies. The minimum requirement for this role is 30 hours. 

Opportunities for development 

The Data Management and Engineering team at HMCTS is committed to supporting its staff to gain new skills to help them succeed in their roles.  

You will have access to a wide range of tools to continually develop and enhance your Data skills, such as: access to Microsoft Azure training courses via our partnership with Microsoft, online training such as DataCamp or Pluralsight, webinars, taught courses, one-to-one coaching and access to a large peer-support network. 

The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. 

About our benefits

We reward our people for their hard work and commitment. We have a number of family friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, childcare benefits, season ticket and bicycle loans. 

Proud to Serve. Proud to keep justice going.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 7801

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 7801

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Application form stage assessments

Behaviours A sift based on the lead behaviour, Communicating and Influencing, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered. Behaviours Application Form Question Word Limit 250 Communicating and Influencing Experience We will assess your experience for this role via the following methods CV or Work History, Statement of Suitability Statement of Suitability Guidance for the Statement of Suitability Please submit a Statement of suitability demonstrating how you meet the essential criteria (up to 500 words). Please ensure you cover both ‘what’ you do but also ‘how’ you do it. (i.e., the effective skills, knowledge & experience needed to undertake the role) Evidence of Experience CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates Interviews are expected to take place from 19th August 2025 onwards (subject to change) Behaviours Managing a Quality Service Changing and Improving Delivering at Pace Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.

Other Assessments

Which assessment methods will be used? Presentation Use of Artificial Intelligence (Al)You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Level of security checks required Baseline Personnal Security Standard (BPSS)