Software Engineer (Backend)

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:   

• We're looking for experienced, passionate, driven senior engineers who can help us build scalable and reliable cloud computing solutions to support the rapid growth of our SaaS products. As a Software Engineer, you will work on solving tough technical challenges in a high energy, with experienced industry leaders and with a highly collaborative team. You will design, implement, test and deploy scalable solutions  to enable our AI solutions reach hundreds of customers .
• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Help design and implement new products and features while also enhancing the existing product suite

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

• Experience in using AI Productivity tools such as Cursor, Windsurf, etc. is a plus or nice to have

• 2+ years of experience in professional software development
• Strong experience building products and frameworks
• Excellent skill and experience in object-oriented design and programming (Java or Python)
• Deep understanding of database technologies (SQL, NoSQL, distributed databases)
• Solid understanding of data structures, algorithms, object-oriented design and design patterns
• Strong design & coding skills in Java with emphasis on writing modular, scalable server-side components
• Experience working with JavaScript libraries such as Node.js, jQuery, Prototype, Angular
• Experience with version control (preferably Git) and code inspection systems
• Excellent technical design, problem-solving, debugging skills and an aptitude for learning new technologies
• Ability to develop, test, and deploy a production-ready application
• Strong communication and interpersonal skills
• Exposure to new technologies like Containers, Machine Learning or Big Data will be an advantage
• Graduated in Computer Science or equivalent degree

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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