Professional, Technical Business Analysis

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a great Business Analyst do in Fiserv?

Consults with project teams and functional units on the design of important projects or services. Helps support existing business systems applications and demonstrates proficiency and leadership. Balances and prioritizes project work efficiently. Utilizing data to provide insights and actionable recommendations, they help inform decision-making and strategy development.

What you will do

• The candidate for this position will leverage their knowledge of Data Analysis to continuously monitor transactions for unusual activity or patterns that may indicate fraud, utilizing advanced detection tools and analytics. Their day-to-day responsibilities will include to assess and evaluate potential risks associated with various payment processes and systems, ensuring that controls and measures are in place to mitigate these risks.  Recommend and implement technological solutions or process changes that strengthen fraud prevention efforts within the organization. Must have excellent communication skills, as the role periodically interfaces with clients, vendors and business partners.

What you will need to have:

• Bachelor's degree in Computer Science or Engineering, or relevant work experience
• IT experience with background in development or operations support.
• Minimum of 1 year’s experience in fraud analysis, investigations, or a related field, preferably in the financial services or e-commerce sector.
• Strong analytical skills with the ability to interpret complex data and identify trends and patterns.
• Proficiency in data analysis tools such as SQL, Excel, and data visualization software.
• Proficiency in Python programming.
• Familiarity with fraud detection techniques and tools, including rule-based systems and machine learning concepts, is a plus.
• Excellent attention to detail and a strong commitment to accuracy and quality.
• Strong written and verbal communication skills, with the ability to present findings and recommendations clearly to stakeholders.
• Self-motivated, proactive, and able to work independently as well as collaboratively in a team environment.

What would be great to have

• Knowledge of financial technologies, standards, and industry regulations (i.e., Payment Card Industry Data Security Standards) are highly preferred
• Knowledge of and experience with JIRA, Service Point and Confluence products.

Conclusion

The role demands analyzing transactions, investigating suspicious activities, and implementing fraud prevention measures. You will leverage data analysis techniques and your knowledge of fraud trends to identify potential threats and recommend appropriate actions. Your role will be critical in minimizing financial losses and maintaining the integrity of our systems.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.