Data and Evaluations Support Specialist-Sonoma (77258)

Job Details

Level EntryJob Location Petaluma Office - Petaluma, CAPosition Type Full TimeEducation Level High SchoolSalary Range $69000.00 - $69000.00 Salary/yearTravel Percentage NoneJob Shift DayJob Category Nonprofit - Social Services

Description

Position: Data and Evaluations Support Specialist

Location: Petaluma, Sonoma County

Reports to: Senior Director, Quality Control

Status: Full Time, Exempt

Compensation: $69,000/Annually

 

ABOUT HOMEFIRST

Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

POSITION OVERVIEW

HomeFirst was recently selected to serve as Coordinated Entry Operator in Sonoma County. In partnership with the service provider community and the local Continuum of Care (CoC), HomeFirst will play a critical role in ending homelessness in Sonoma County.

The Quality Control Support Specialist provides support and training to Homeless Management Information System (HMIS) users and supports the Quality Control Department with evaluations, data entry, data quality and in meeting overall agency standards in the area of data and compliance. This position will primarily support Sonoma County Programs with additional support to Santa Clara or other counties as needed.    

REPORTING RELATIONSHIPS

This role reports to the Senior Director, Quality Control. 

 

PRIMARY RESPONSIBILITIES

Referrals, Data Reporting and Data Quality

• Provide data quality, evaluation and contract reporting support in Sonoma (primary) and Santa Clara County (occasional)
• Support agency staff in the daily use of HMIS and ensure adherence to legal and county standards 

• Manage Continuous Data Quality Improvement (CDQI) reporting and provide data clean-up support to HMIS users, as needed 

• Regularly review HMIS data for errors, inconsistencies, and anomalies by running standard HMIS reports, and custom reports as directed by Quality Control Dept. Senior Director
• Support Evaluation Director and Quality Assurance Manager as needed.  
• Provide first-level HMIS End User support 
• Collaborate with program staff and managers to ensure accuracy and reliability of agency data, and full compliance with internal and external data standards 
• Run and format reports for Program Directors as needed. 
• Support managers/supervisors in accessing program level data and monitoring program data quality. 
• Support with Data Entry and recording of shelter stays and client services in HMIS as needed.  
• Other duties as assigned 

Qualities

• Ability to review large numbers of records for accuracy and completeness.
• Analytical and a critical thinker, with the ability to draw connections between contracts, goal metrics, and user-entered data.
• Highly organized in task management, record keeping, and communication.
• Collaborative and enjoys a team-oriented environment. They are proactive about communicating system needs to the appropriate team-member.
• The Coordinated Entry System Administrator approaches data quality accountability through education and partnership.
• HomeFirst is a diverse company in a diverse field, and the Data and Evaluations Support Specialist desires to work with people from a variety of social and economic backgrounds.
• Self-directed and flexible

General

· Attends all job-related meetings, including staff meetings and agency-wide meetings.

· Represents the agency in public speaking events as requested.

· Participates in opportunities for learning and skill maintenance/development, including internal and external training and workshops.

· Assists with other duties assigned.

 

BENEFITS

HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 4 hours of civic engagement leave annually to volunteer.

ORGANIZATIONAL EQUITY STATEMENT

At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.

 

HomeFirst Services is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst Services participates in the E-Verify program, as required by law.

HomeFirst Services is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know.

 

 

Qualifications

QUALIFICATIONS (YOU HAVE)

Knowledge and Experience

• People with lived experience encouraged to apply
• Experience with data visualization or presentation
• Experience with software databases required, HMIS, BACS, City Data or Electronic Health Record highly desirable
• Experience using SPSS or similar social service analytical software preferred
• Preferred, not required: Bachelor’s degree in statistics, economics, computer science, or related field OR social work, sociology, psychology or related human services field
• Experience working in homeless services or related human services field preferred
• Fluent in Microsoft Office suite, with particular emphasis on Excel
• Valid CA driver’s license and insurance, and reliable transportation