Optimisation Analyst

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn, as Optimisation Analyst reporting to Workflow Optimisation Manager.

A bit about your role

The Optimisation Analyst is responsible for enhancing nbn’s Automated scheduling system by configuring and refining optimising parameters and configurations to improve technician efficiency and KPI outcomes. The role involves managing auto-routing schedules, updating business rules, simulating changes, and producing operational reports.

The role requires close collaboration with stakeholders, strong communication skills, and a proactive approach to identifying innovative solutions and continuous improvement opportunities across systems and processes.

A bit about you

The ideal candidate for the Optimisation Analyst role is a proactive and analytical professional with experience in telecommunications or field operations. They possess strong skills in data analysis, reporting, and workflow technologies, with a solid understanding of FTTX technologies and field operations.

Proficiency in Python (recommended), Optimax, Groovy scripting, and exposure to the Salesforce ecosystem is essential. Key strengths include stakeholder engagement, multitasking, innovation, and a keen appetite for learning and automation. A strong customer focus and commitment to safety and compliance are also critical.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We encourage you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!

Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

To be eligible for this role, you must have full working rights in Australia.

The role requires availability within the broader window of 7 AM to 7 PM, with the flexibility to address complex technical issues outside standard business hours when necessary to ensure operational continuity.

Please note that this is a permanent opportunity and applications for this role will close at midnight, 20th July 2025

Worker Type

Permanent

Time Type

Full time