Staff Analyst, Product Business Operations

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We are looking for an exceptional Staff Analyst to join our Product Business Operations team.Reporting to the Sr. Manager, Product Business Operations. Your responsibilities will be:

• Driving strategic initiatives to optimize churn, increase deployments, and operationalize customer-valued features
• Solving ambiguous problems using hypothesis-driven frameworks and analytical tools to create actionable insights
• Mentoring junior analysts and providing thought leadership to elevate team capabilities and support business leaders
• Leading cross-functional projects from ideation to execution, ensuring timely completion and alignment with objectives
• Improving business performance by identifying inefficiencies and implementing scalable processes and frameworks

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in Engineering, Economics, Finance, Statistics, Computer Science, or a related quantitative field, with an MBA from a top-tier institution highly preferred
• 5–7 years of experience in SaaS, management consulting, corporate strategy, or business operations roles within high-growth companies
• Expert proficiency in SQL for querying and manipulating large datasets, alongside advanced Python skills for data analysis, automation, and machine learning
• Proven experience with data visualization tools such as Tableau, Power BI, or Looker to create impactful dashboards and reports, along with strong problem-solving skills to tackle ambiguity and complex challenges

What Will Make You Stand Out (Preferred Qualifications)

• Communicating effectively to influence and build consensus among senior stakeholders
• Driving projects independently with an entrepreneurial mindset and ownership
• Connecting data insights to strategic business objectives through strong business acumen

#LI-Hybrid

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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.