HR Data Management Manager (GCH)

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.

Reporting to the G-BSC HR APAC Director, you will lead the Greater China (GCH) Employee Data Management function, ensuring operational excellence, scalability, and seamless service delivery in a fast-paced environment. This is a high-impact leadership role that offers the opportunity to shape and elevate the HR Services agenda as the organization transforms.

How will you CONTRIBUTE and GROW?

How You'll Contribute & Grow

• Lead Operations & Ensure Compliance:

• Managing daily HR employee data operations, guaranteeing services are delivered with precision and speed, consistently monitoring delivery to meet established KPIs and our agreed-upon Service Level Agreements (SLAs)

• Ensure all team service delivery adheres to compliance and audit requirements.

• Comply with all data integrity, security, and privacy policies, as well as applicable regulations.

• Analyze and review new service requests, assessing impact and providing recommendations to the management team.

• Drive Excellence & Innovation:

• Build, mentor, and lead a high-performing team of data professionals, fostering a culture of innovation and collaboration through daily activities and projects.

• Identify and implement process improvement initiatives, including leveraging technology to optimize processes.

• Develop relevant service performance measures for the team to enhance service delivery quality.

• Collaborate effectively with other functional teams to ensure an integrated approach to HR service delivery, including participation in Service Review meetings with countries.

• Lead and drive new transition activities to GBSC HR APAC, ensuring compliance with standardized processes and statutory regulations.

• Lead the implementation of HR projects and initiatives with the primary goal of delivering world-class HR services to the Group.

• Foster Communication & Growth:

• Communicate effectively with both internal and external stakeholders (customers, vendors, etc.).

• Define strategies to support the hiring plan for the GBSC HR APAC team.

• Shape the Future of HR Data:

• Define and execute the long-term vision for HR data management, ensuring alignment with the Global BSC's data strategy and all regulatory requirements.

• Lead and collaborate closely with the HR Community, HR Business Partners, and HR Centers of Excellence (COEs) on regular data review exercises to guarantee data integrity and quality.

• Oversee and optimize the secure distribution of HR data, both within HR and to external consumers, by implementing appropriate access controls and data security measures.

Are you a MATCH?

Are You a Match?

We're looking for a leader who embodies excellence in HR data management:

• A minimum of 7 years of progressive experience in managing HR data, with at least 5 years in a lead or people manager role, ideally within an HR function.

• Possess strong leadership and stakeholder management skills, capable of effectively influencing and collaborating with senior executives and diverse cross-functional teams.

• Proven track record of managing complex data environments and successfully driving large-scale data transformation initiatives.

• Exceptional analytical thinking, problem-solving abilities, and strong communication. You're adept at multi-tasking and working independently in a fast-paced environment.

• Excellent project coordination and delivery experience, essential for managing continuous improvement projects across the shared service center.

• Familiarity with Workday, ServiceNow, Power BI, and Google Suite would be a significant advantage.

• Demonstrate strong interpersonal skills, an ability to influence decision-makers, and to motivate team members. You are independent, self-driven, and outcomes-oriented.

• Problem Solver that can quickly and efficiently identify and solve problems that impact a large number of users.

• Global Mindset: Experience working in multi-cultural and HR Shared Service Center (HRSSC) environments with a global mindset is highly valued.

• Excellence in oral and written communication skills in English & Mandarin allows to express ideas and information in a user-friendly, organized, and articulate manner.

What We Offer:

• Hybrid work arrangement

• Office location (1Powerhouse) is accessible via MRT (Bandar Utama station)

• Highly engaged and empowered work culture

• Dynamic multinational team of more than 14 nationalities

• Continuous learning & development

We take care of our employees:

• Medical card coverage for self and dependents (outpatient and inpatient)

• Extended health & flexi benefits coverage (Child's specialist claim, Pap Smear, Mammogram, Self Relaxation Expenses, Fur Benefits etc.)

• Monthly NICE Program activities for team bonding and well-being lifestyles

About Air Liquide
 

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.