Specialist Business Intelligence (BI) Data Analytics (f/m/d)

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

Tasks

We are seeking a highly analytical and proactive Fraud and Risk Management Analyst to join our team. As a key member of our risk management team, you will be responsible for providing data-driven insights to identify trends, optimize processes, and mitigate fraud risks. You will work closely with various stakeholders, including product management, operational fraud teams, and technical teams, to drive business growth while minimizing risk.

• Develop and maintain regular reports and ad-hoc analyses to support business decisions and identify trends as well as areas for improvement.
• Perform daily analysis of fraud patterns, support with the fraud detection cleanup and derive preventive anti-fraud measures.
• Serve as a Single Point of Contact (SPOC) for product management, operational fraud teams and technical teams, providing expert analytical support and guidance.
• Collaborate with cross-functional teams to improve risk management tools, processes and data, ensuring they are effective and efficient.

Qualifications

You have a degree (e.g. business administration, industrial engineering, business informatics, information management, finance) or a comparable qualification.

• Proficiency in SQL and advanced Excel skills, with experience in data analysis and reporting.
• Experience with Snowflake, Looker and risk management are a plus.
• Knowledge of payment methods is highly appreciated.
• Strong analytical mindset with a passion for numbers, details and logical dependencies.
• Excellent communication and collaboration skills.
• Ability to learn and work proactively in a fast-paced IT environment.
• Willing to think outside the box and leave your comfort zone.
• You’ve got the instinct to investigate and the drive to outsmart fraudsters — catching them isn’t just your job, it’s your mission.
• Languages: Fluent written and spoken English skills, German skills are desirable.

Benefits

• Hybrid working model with home office option.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. 

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.