Sr Generative AI Content Development and Delivery Analyst

 

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

As a Sr Generative AI Content Development and Delivery Analyst, your primary responsibility is to manage the creation, organization, delivery and management of content generated from artificial intelligence (AI) technologies, ensuring such generative content supports the information needs of end-users, maximizes their research experience, and aligns with EBSCO’s open web strategies and business objectives. 

 

This remote position is U.S.-based only (excluding U.S. territories).   

 

 

What You'll Do

• Model Selection and Development: Evaluating and informing the selection of appropriate generative AI models based on end-user knowledge and information needs, including custom model development and fine-tuning for specific content types.
• Prompt Engineering: Lead the development of effective prompts and guidelines to ensure high-quality, relevant, and consistent content generation from AI models.
• Quality Control: Establish quality standards for AI-generated content, including mechanisms for monitoring accuracy, brand alignment, and ethical considerations.
• Collaboration: Work with colleagues to integrate generative AI content into new data warehousing environments, enterprise content management systems, workflows and applications.
• Staying Updated: Keeping abreast of advancements in generative AI technology and identifying potential new applications for content creation.

 

Your Team  

You will be welcomed as a member of the Stacks team, a team of about 25 people. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Sr Generative AI Content Development and Delivery Analyst and your development and career growth at EIS.  

About You

• 5+ years of experience in similar roles in relatable industries including scholarly research publishing and information services.
• 5+ years of proven experience utilizing cutting edge AI technologies and solutions for creating and optimizing content at scale for discoverability on leading search engines and AI answer engines.  

 

What sets you apart  

• Deep understanding of generative AI models and their capabilities
• Experience with natural language processing (NLP) and machine learning techniques
• Proven leadership and team management skills
• Strong communication and collaboration abilities
• Knowledge of content creation principles and best practices
• Awareness of ethical considerations related to AI content generation

Pay Range

USD $86,155.00 - USD $123,075.00 /Yr.