Sr. Prompt Engineer

Your Future is our Future

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.

Position:Sr. Prompt Engineer

Position Summary:Work closely with a diverse group of experts, including software developers, UX/UI designers, data scientists, product managers, and healthcare professionals, to create innovative experiences for patients and providers. Your contributions will have a direct impact on shaping the future of healthcare delivery and improving outcomes for all.

Job Description:

Key Responsibilities: 

• Oversees and guides prompt engineers to ensure complex deliverables are reviewed, tested, and delivered on time.  
• Establish prompt review process to ensure quality and consistency across prompt library. 
• Identifies best practices and evangelizes across organization. 
• Serves as a subject matter expert and represents the team as needed. 
• Develop, test, and refine AI prompts to ensure they are clear, accurate, and contextually relevant  
• Analyze user interactions with AI to identify areas for improvement and optimize communication pathways to enhance user experience
• Work closely with solution architects, technical architects and developers to integrate prompts into the AI models and other parts of the application, effectively. 
• Liaise with healthcare experts to ensure prompts meet clinical accuracy and compliance standards. 
• Gather and interpret user feedback to refine and innovate prompt strategies. 
• Contribute to the design of conversational flows that prioritize patient engagement and user satisfaction. 
• Stay up-to-date with industry trends and advancements in AI and related technologies relevant to healthcare. 
• Propose and implement novel approaches to enhance prompt responsiveness and overall AI performance. 
• Develop testing protocols to evaluate the effectiveness of AI prompts and iterate based on results. 
• Ensure the robustness and reliability of prompts in handling diverse patient queries and scenarios. 

Qualifications: 

• Bachelor’s degree in computer science or relevant experience. 
• 1-3 years of experience in a lead role 
• Experience in the healthcare domain (2+ years) with understanding of healthcare terminologies, practices, and concepts. Experience working with primary care providers will be a big plus. 
• Proven experience (1+ years) in designing prompts or conversational interfaces in AI applications, preferably within the healthcare domain. 
• Excellent problem-solving skills and the ability to think creatively. 
• Strong communication skills to translate complex functional and technical concepts into user-friendly prompts. 
• Some RAG experience highly desired 
• Experience with MoSCoW methodology in conversational Ai, highly desired 

 
Working Conditions 

• While performing the duties of this job, the employee works in normal office working conditions.  

• Onsite 3 days per week in Cambridge, MA 

Pay Transparency:

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

The hiring range for this position is:

$122,335.00-$166,114.75

Benefits of working at Lumeris

• Medical, Vision and Dental Plans

• Tax-Advantage Savings Accounts (FSA & HSA)

• Life Insurance and Disability Insurance

• Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)

• Employee Assistance Program

• 401k with company match

• Employee Resource Groups

• Employee Discount Program

• Learning and Development Opportunities

• And much more...

Be part of a team that is changing healthcare!

Member Facing Position: No- Not Member or Patient Facing Position

Location:Massachusetts

Time Type:Full time

Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.

Disclaimer:

• The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.