Senior Digital Product Manager - Generative AI Solutions

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

What is the Senior Digital Product Manager – Generative AI Solutions responsible for?

Franklin Templeton is looking for a Senior Digital Product Manager to lead the development of generative AI solutions, playing a key role in translating user needs into impactful features while navigating complex, fast-paced innovation environments. The position involves managing the full AI product lifecycle—from ideation to deployment—while working closely with cross-functional teams including data scientists, engineers, designers, and business stakeholders. The ideal candidate will define product strategy, prioritize features, and ensure alignment with business goals and customer needs. They will also be responsible for driving experimentation, monitoring model performance, and ensuring ethical and regulatory compliance, all while maintaining a strong focus on user experience, data integrity, and continuous innovation.

What are the ongoing responsibilities of a Senior Digital Product Manager – Generative AI Solutions?

• Translate user needs and use cases into impactful, well-defined AI product features
• Define product strategy and prioritize features based on business goals and user value
• Lead the end-to-end product development lifecycle, including roadmap creation and agile execution
• Collaborate with autonomous and cross-functional teams such as data scientists, engineers, designers, and business stakeholders
• Manage stakeholder expectations and align priorities to ensure timely, high-impact delivery
• Serve as the primary liaison between users and technical teams to ensure alignment and clarity
• Facilitate effective communication across teams to manage complexity and drive cohesion
• Drive experimentation, monitor AI model performance, and iterate based on results and feedback
• Ensure ethical, regulatory, and user-centric implementation of AI technologies
• Leverage user feedback and market insights to continuously improve product offerings
• Maintain a strong focus on user experience, data integrity, and innovation
• Stay current with AI advancements and best practices to maintain a competitive edge in the market
• Thrive in fast-paced environments and deliver scalable, intelligent, data-driven solutions

What ideal qualifications, skills and experience would help someone to be successful?

• Bachelor's degree in a STEM field (AI/ML specialization not required)
• Minimum of 10-12 years of experience in product management, with a minimum of 5 years focus on AI, machine learning, or advanced technologies
• Proven track record of managing AI/tech-driven products through the full lifecycle using agile methodologies
• Deep technical understanding of both engineering and research aspects, with the ability to engage meaningfully with data scientists, ML engineers, and research scientists
• Experience deploying and monitoring AI/ML models in production environments
• Familiarity with API integration, particularly with financial data providers and AI platforms
• Strong collaboration skills across cross-functional teams, including UX/UI designers, legal, compliance, and risk teams
• Experience working with legal, compliance, and risk teams to ensure AI systems meet regulatory and ethical standards.
• Skilled in agile practices such as sprint planning, backlog grooming, and cross-team coordination
• Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences, including executives
• Knowledge of the financial industry, especially investment management, is highly desirable
• Demonstrated ability to balance stakeholder needs in complex, decentralized environments while delivering user-centric, compliant, and innovative AI solutions

What technology skill sets are critical to the success of this role?

• Proficient in tools like Jira, Confluence, Figma, and analytics platforms (e.g., Mixpanel, Amplitude)

Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results.  Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $148,000 to $200,000 depending on location and level of relevant experience.  

When applying, please be sure to attach your resume / CV. Applications without a resume file attachment will not be reviewed.

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Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Highlights of our benefits include:

• Three weeks paid time off the first year

• Medical, dental and vision insurance

• 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits

• Employee Stock Investment Program

• Tuition Assistance Program

• Purchase of company funds with no sales charge

• Onsite fitness center and recreation center*

• Onsite cafeteria*

*Only applicable at certain locations

Learn more about the wide range of benefits we offer at Franklin Templeton

We are committed to fostering a respectful, safe and inclusive environment for all applicants and existing employees. We evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other status protected by federal, state or local law, ordinance or regulation
 
If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.