Senior Manager, Marketing Science and Analytics

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are looking for a hands-on Senior Manager, Marketing Science and Analytics, with a passion for understanding data, tracking business trends, and storytelling to join the Center for Data and Insights team (CDI). 

This position will report to the Senior Director, Data Analytics, and will work closely with data engineers, campaign managers, and marketing leaders. 

We are looking for a service-minded, empathetic problem-solver who will be energized by the opportunity to analyze data to identify campaign trends, patterns, and correlations to gain insights about consumer behavior, market trends, and campaign performance. By ensuring the integrity and reliability of insights, this role significantly contributes to our overarching objective of enabling well-informed decision-making.

Responsibilities:

• Collaborate with CDI and diverse business users to cultivate strong relationships, engage in discussions about business trends, construct relevant dashboards, and manage stakeholder expectations concerning marketing analytics-driven tasks.
• Partner with Marketing teams to define and implement campaign measurement of integrated marketing campaigns, including TV, OOH, Digital and Social Media across a wide range of business lines (SVOD, theatrical, e-commerce etc.)
• Build and maintain marketing mix models(MMM) and multi-touch attribution reports via internal as well as industry standard tools for a sizeable marketing budget
• Champion weekly insight decks for the Marketing leadership team by collaborating effectively across teams, documenting the impact of strategic initiatives on key metrics, and tracking the progress towards company goals.
• Partner with cross-functional teams to design analytics and reporting tools that will be instrumental to distribute certified dashboards and presentations.
• Connect ideas into cohesive, well-grounded recommendations, using creative, structured, and analytical thinking with the help of effective data visualization
• Work with offshore and onsite teams in ownership of the sprint planning/management 
• Ensure on-time and within-budget delivery of departmental OKRs

About You

• 8+ years of experience with data analysis, paid campaign analytics, statistics, experimentation, and optimization
• 5+ years’ relevant experience working in digital marketing ad platforms such as Google Ads, Facebook Ads, and TikTok Ads, while overseeing paid media campaigns and managing budget pacing / optimizations toward performance marketing goals 
• Deep expertise in measuring marketing performance against lifetime value metrics
• Understanding of install and user-level paid campaign tracking to support multi-touch attribution via UTMs and MMP data for all major marketing channels
• Understanding of Marketing Mix Models, Lift measurements and AB tests.
• 3+ years of experience with data visualization tools like Tableau, Superset etc.
• Fluency in data analysis, including defining KPIs, statistical and predictive modeling concepts, descriptive statistics, and experimental design.
• Experience in Marketing analytics tools like Google Analytics, Singular, Braze etc.
• Familiarity with SQL, Python, and building/ reviewing data science models using Python/R
• Experienced in Web and Behavioral analytics tools like Google Analytics, MixPanel, Amplitude, among others, showcasing adeptness in analyzing user behavior and digital interactions.
• Experience with Cloud data warehouses like GCS, Databricks, Redshift etc.
• Experience working with large data sets (Terabytes of data/ billions of records).
• You hold a Bachelor's degree in Statistics, Computer Science, Information Systems, or a related field, providing a strong foundational knowledge and expertise.

About the Team

Center for Data and Insights (CDI) is a service oriented horizontal organization that is uniquely positioned within the company to be the trusted and unbiased source of timely data-based insights for Crunchyroll. Our vision is to inspire, support and guide our stakeholders to be data-aware and build the systems of intelligence to discover insights and act on them. We have built a highly functional organization that truly believes in being a responsive partner, with the utmost curiosity, unwavering accountability and the courage to lead with actions.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance

#LifeAtCrunchyroll #LI-Hybrid 

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - Los Angeles, CA$175,000—$200,000 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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