Business Analyst / Data Analyst

Abound Health is seeking a Business Analyst to join our OnTarget Product Team. In this role, you will report to the Director of Product Management. You’ll play a key role in managing escalated support issues, writing custom data queries, and facilitating Agile team meetings to support the continuous improvement of the OnTarget platform.

Key Responsibilities:

• Manage and prioritize escalated tickets requiring developer attention
• Create and groom requirements for escalated issues and customer enhancements
• Facilitate Agile ceremonies including daily standups, grooming sessions, and iteration planning
• Collaborate across teams to improve the user and support experience
• Develop and manage custom data queries and reports using PostgreSQL
• Maintain clear documentation and support communication across product cycles
• Analyze metrics and manage iteration backlog and user stories

Qualifications:

• 4+ years of experience as a Business Analyst, Product Owner, or Scrum Master
• 4+ years working within the Software Development Life Cycle (SDLC)
• 2+ years strong knowledge of databases and experience with SQL/PostgreSQL
• Experience collaborating with both internal teams and external stakeholders
• Excellent written and verbal communication skills
• Strong critical thinking, organization, and multitasking abilities

Education:

• Bachelor’s degree or equivalent work experience in a related field

Compensation & Benefits:

The target base salary range for this full-time, salaried position is between $66,000 - $73,000

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment. For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Equal Employment Opportunity

Abound Health is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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