FPC Governance, Data and Quality Assurance Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

In this position... 

This leader will drive our overall Ford Pro Charging Governance, Compliance, QA, and Data Product Management functions. As such, this position is therefore a combination of strategic thought partner, compliance manager and highly organized program and product manager.

This is a hybrid position requiring an onsite schedule of 4 days a week in Dearborn, MI for any candidate that lives within 50 Miles of Dearborn, MI.

What you'll do...

Program and Product Management

• Act as central office for new development, or maintenance of, FPC charging data and analytics products including dashboards across (SharePoint, Salesforce, Power BI, or similar platforms)
  • Ensure actioning of tech governance structure including intake, review, prioritization, and development
  • Own and manage the backlog
• Act as central point of contact for integration across Ford Pro Charging, Integrated services (Sales and Software), and Ford Pro PMO on behalf of FPC General Manager
  • Provide standards of reporting (and ensure adherence) to individual Skill Teams across FPC Operations
  • Support cross-functional information sharing between Skill Team leaders
  • Prepare presentations (internal and external audiences), draft talking points, and develop data analysis
• Support Ford Pro Charging with coordination of key business initiatives
  • Coordinate Ford Pro Charging team meetings for defined governance structure and track strategic priorities and objectives
  • Ensure progress and help team track timing, key deliverables 
  • Step in to lead some workstreams as needed
• Provide required support for all corporate governance and objectives
  • Support Ford Pro Charging input to the Bowler updates, confirm those inputs align with the Ford Pro Charging KPIs and live dashboards
  • Direct and coordinate input to BoD, for FPC Monthly Business Review meetings, and other corporate meetings, as needed
  • Act as SPOC for corporate information requirements from Ford Pro Charging Team
  • Support governance and annual calendar development (lead for NA team, coordinate with EU and other markets)

Compliance and Quality Assurance Management

• Oversee Ford Pro Charging Quality Assurance Program
  • Set KPIs for quality control standards and key business workflows, including but not limited to sales generated returns, R&D spend, product exception, scrap review and approval processes.
  • Guide team in continuous improvement project management and post project valuation
  • Ensure QA checkpoints are implemented and enforce protocols
• Own and manage the FPC Charging SharePoint architecture
  • Inclusively oversee of cross-platform automations, applications, forms, and lists
  • Identify security, efficiency and waste-eliminating improvements for the systems and tools
  • Function as primary owner/administrator
• Own systems compliance for FPC Charging including GIS1/GIS2 compliance, AFR in collaboration with the Internal Controls team
• Own and action annual MCRP controls testing and any associated OIC elements

You'll have... 

• BA/MA in Finance, Business, Strategy, Computer Science, Engineering or related field.
• 5+ years of experience in Business Analytics, Program / Project Management
• 5+ years of supervisory experience 
• Self-starter, team player, willing to jump in to fill a leadership gap
• Willingness to tackle ambiguity, shifting priorities, background “noise” and prioritize!
• Excellent judgement and ability to maintain confidence of stakeholders
• Organized, deadline driven with excellent interpersonal skills
• This is a hybrid position requiring an onsite schedule of 4 days a week in Dearborn, MI for any candidate that lives within 50 Miles of Dearborn, MI.

Even better, you may have...

• Strong analytical skills: Microsoft Excel, databases, Tableau, PowerBI, Visio, SharePoint, Teams, and workflow tools
• Strong influencing and negotiating skills, creative problem solver
• Good understanding/experience of meeting management best practices and interdependencies
• Good understanding/experience of governance models, Ford’s governance process, templates, business tools
• Ability to comprehend strategic direction and support consistent implementation 
• Ability to collaboratively work in a diverse, cross-cultural functional environment

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time. 

For more information on salary and benefits, click here: https://fordcareers.co/LL6SP1 

This position is a leadership level 6.

Visa sponsorship is not available for this position. 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This is a hybrid position requiring an onsite schedule of 4 days a week in Dearborn, MI for any candidate that lives within 50 Miles of Dearborn, MI.

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