Senior Analytics Analyst

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

As we grow, we’re looking for a Senior Analytics Analyst to help shape our data infrastructure and lead the development of impactful, scalable dashboards. This role is for someone who thrives in a dynamic, transformative environment and is motivated by big growth opportunities.

What You’ll Do

• Lead the design and development of streamlined dashboards that turn complex data into actionable insights, supporting quick, data-driven decision-making across the organization

• Champion best practices for data visualization and dashboard design, ensuring high-impact and efficient solutions that inspire others

• Use advanced SQL skills to extract, manipulate, and analyze large datasets, turning raw data into valuable business intelligence.

• Translate business requirements into clear technical specifications, ensuring effective communication between stakeholders and the analytics team

• Build sustainable, scalable analytics processes and tools that promote repeatability and knowledge sharing within the team

• Collaborate with Operations Executives, GTM, and Strategic Operations teams to provide data-driven recommendations and insights that address key challenges and opportunities

• Maintain subject matter expertise in business metrics and measurement controls, working closely with stakeholders to ensure consistent, actionable reporting

• Work with the Data Warehouse team to define data requirements and ensure consistency in metrics, historical tracking, troubleshooting, and documentation
   

Who You Are

• 5+ years of experience in data analytics, with advanced SQL skills and the ability to analyze large datasets to drive business insights.

• 5+ years of experience creating and optimizing dashboards in Tableau or similar BI tools

• A Bachelor’s degree in a quantitative field (Statistics, Math, Business Administration, Finance, Economics) or equivalent work experience required, Master’s degree is a plus

• Strong verbal and written communication skills, with the ability to clearly explain complex data and insights to non-technical audiences

• A creative, scientific problem solver with a business-oriented mindset, who can apply quantitative analysis to drive decisions

• An eager learner who quickly absorbs new information and seeks answers independently but collaborates when needed

• A strong team player who excels in cross-functional roles and has experience influencing teams without direct authority

• Proactive, goal-oriented, and able to solve complex problems in ambiguous situations

• Excellent time-management and organizational skills, with a strong focus on delivering results

• Familiarity with eCommerce or SaaS metrics is a plus.

• Exposure to Python or similar scripting languages is a plus, but not required

#LI-AL1

#LI-HYBRID

(Pay Transparency Range: $88,000-$149,000)

The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.

Diversity, Equity, and Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com .

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.

Be advised:
BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.

BigCommerce will never:

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.