AI Product Operations Manager

About Transmit Security:

Transmit Security is the leading platform for identity and fraud prevention, helping global enterprises secure their customers with a unified, modern approach. Our Mosaic platform supports orchestration, identity verification, fraud detection, and more—serving both builders and business teams with powerful tools to accelerate secure digital experiences.

About the Role:

We’re looking for a sharp, creative, and AI-savvy professional to join as an AI Product Operations Manager. Reporting directly to our VP of Product, you’ll own and drive AI-first initiatives that optimize product workflows, knowledge-sharing, and go-to-market support across the company. This is a unique opportunity to shape how AI is applied across a high-growth product organization—from documentation and planning to enablement and marketing.

Key Responsibilities:

• Identify opportunities to apply AI and automation to improve product development, documentation, and operational efficiency.
  
  
• Design and implement internal tools, workflows, and systems that enhance team productivity and cross-functional collaboration.
  
  
• Work closely with product, design, marketing, sales, and CX teams to align AI-driven solutions with organizational goals.
  
  
• Surface insights from customer interactions, internal feedback, and market trends to inform product strategy and decision-making.
  
  
• Contribute to the creation and optimization of product content, enablement materials, and marketing assets.
  
  
• Support continuous improvement of internal processes, product communications, and knowledge flow across teams.
  
  

Qualifications:

• 2–5 years of experience in product operations, product management, product marketing, sales engineering, or a hybrid role involving tech, content, or systems thinking.
  
  
• Strong familiarity with generative AI tools and workflows (e.g., prompt engineering, GPT-based tools, automation workflows).
  
  
• Excellent communication and organization skills—you’ll work with everyone from PMs to CX leaders.
  
  
• Ability to break down ambiguous needs into clear solutions and run with projects independently.
  
  
• Comfortable working with structured and unstructured content across product, GTM, and technical domains.
  
  
• Strong sense of ownership, curiosity, and drive to simplify how things are done.
  
  
• Creativity is key. Bonus: include an AI-first app or tool you’ve built to increase your chances.
  
  
• Mid-level coding skills are preferable.
  
  
• University graduates and individuals with military tech/intelligence unit experience are welcome to apply (please include a transcript or service summary).
  
  
  

Why This Role Is Unique:

This is not a traditional product ops or analyst role. You’ll be at the center of one of the most forward-looking initiatives at Transmit Security—transforming how a leading platform company applies AI to everything from strategic planning to day-to-day execution.