Manager, Cross Platform Strategy Analytics (09)

Job Description:

Role Title: Manager, Cross Platform Strategy Analytics (09)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.  

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.  

• Synchrony celebrates ~52% women talent.  

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.  

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.

Role Summary/Purpose:

Manager , Cross Platform Strategy Analytics (individual contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving Customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives. The role needs clear understanding of business requirement , ask right questions , build & review prototype , work with data to generate actionable insights to address project delivery enabling Synchrony’s growth and profitability. The candidate must be skilled in data & analytics , has ‘Go Getter Attitude’ , Goal Oriented and should be able to deliver independently.

Key Responsibilities:

• Deliver independently on a variety of problems by leveraging experience in Data and Analytical Tools
• Able to work on Cross platform initiatives and helps build scalable solutions across platforms
• Partner on strategic ideas and POCs targeting revenue growth & larger business adoption
• Adherence to timely delivery, accuracy and documentation in line with Audit Procedures
• Mentor/ Guide team members on tools and processes

Required Skills/Knowledge:

• BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 2+ years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 4+ years of experience

• Minimum 2+ years of hands on Experience in SQL or SAS or Tableau or Open Source Tools with ability to independently build queries for data extraction & aggregation Comprehend key concepts & processes in Retail Finance, translate them into quantitative attributes/metrics

• Ability to Define Methodology, present insights to larger teams and influence decision making

Desired Skills/Knowledge:

• 2+ years of analytics/data science experience in Financial Services Industry

• Experience in working with Python and R, preferably in a Linux-based cloud environment such as AWS

• Knowledge of multivariable calculus and linear algebra with predictive performance or algorithm optimization techniques, ML methods like k-Nearest Neighbors, Naive Bayes, SVM, Random Forest, etc.

Eligibility Criteria:

BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 2+ years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 4+ years of experience

Work Timings: Flexible Shifts

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying.

• Inform your Manager or HRM before applying for any role on Workday.

• Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal, LPP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L4+ employees can apply.

Grade/Level: 09

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