Director, Data Operations

Dallas - 3001 Hackberry Rd, United States

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Cotality

Cotality | See the property ecosystem from every angle to reimagine property data as insights that illuminate what’s next. It’s intelligence beyond bounds.

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At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Are you passionate about transforming data into actionable insights that drive business success? The Enterprise Operations Group (EOG) is on a multi-year journey to elevate customer experience, enhance data quality, and modernize operations.

We’re looking for a dynamic and seasoned Director of Data Operations to lead this charge for our largest data asset, Transactions. In this role, you’ll shape the future of data operations by applying cutting-edge technologies like NLP, LLMs, and AI to streamline processes and improve outcomes. You’ll thrive here if you’re curious, collaborative, and energized by solving complex challenges in a high-volume, client-focused environment.

This role will be based in either the Dallas, TX or Irvine, CA areas and candidates should live within a commutable distance of either. Our current model is hybrid 2 days onsite in office with the remaining remote.

What You’ll Do

  • Lead with Vision: Design and execute strategies that boost operational efficiency, scalability, and reliability.

  • Optimize Processes: Improve how we acquire, transform, and deliver data—reducing latency and improving quality.

  • Champion Quality: Set and uphold high standards for data accuracy, completeness, and consistency.

  • Collaborate Across Teams: Partner with internal teams and external vendors to align operations with business goals.

  • Drive Performance: Define and track KPIs to monitor success and identify opportunities for continuous improvement.

  • Foster Partnerships: Work cross-functionally with Data Operations, Strategic Delivery, Vendor Management, Technology, and Governance teams.

Job Qualifications:

  • Bachelor’s degree in a technical field; advanced degree preferred.

  • 15+ years of leadership experience in data operations or related fields.

  • Deep knowledge of data management, governance, and quality—especially with large, complex datasets.

  • Experience managing end-to-end data supply chains, from acquisition to client delivery.

  • Proven experience leveraging NLP / LLM / AI capabilities to modernize data transformation

  • Solid grasp of U.S. Mortgage, Tax, and other Real Estate data.

  • Your interpersonal, negotiation, and conflict resolution skills are second to none.

  • A continuous improvement mindset—Lean Six Sigma certification is a bonus.

  • Excellent written and oral communication skills are essential for effective collaboration.

  • Experience leading distributed and cross-functional teams, including offshore resources.

  • Proficiency in Excel and PowerPoint, with a data-driven approach to decision-making.

#LI-Hybrid

#LI-RS1

Annual Pay Range:

112,700 - 152,100 USD

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights include:

  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

  • Health: Multiple medical plan options with mental health and wellness support offerings.

  • Retirement: 401(k) with company match and vesting after one year.

  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

  • Click here to see a comprehensive list of our benefit offerings.

Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. ​​​

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences.  ​

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Tags: CX Data management DataOps Data quality Excel KPIs LLMs NLP Privacy

Perks/benefits: 401(k) matching Competitive pay Flex hours Flex vacation Health care Home office stipend Medical leave Parental leave Salary bonus Startup environment Wellness

Region: North America
Country: United States

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