Program Manager IV - Revenue Cycle

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Program Manager IV - Revenue Cycle

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

RCM Executive Admin-Finance

                      

Job Code

T33035

                     

Shift

Days

                       

Schedule

7:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.   

In the role of Program Manager IV, you will play a pivotal part in guiding and supporting the transformation of the Revenue Cycle, delivering measurable impact in close partnership with the Vice President of Revenue Cycle and the RCM Senior Leadership Team. You will lead and motivate teams to reach new levels of performance while fostering innovation that aligns with and advances the organization’s long-term strategic objectives. This role includes oversight of implementation and maintenance efforts within your assigned area, ensuring operational efficiency and alignment with key initiatives. You will be responsible for planning, developing, and sustaining systems and procedures, while also serving as a critical liaison between your department and external stakeholders.

This position offers an exceptional opportunity to leverage your multitasking abilities, financial acumen, and strategic thinking skills in support of a highly engaged and forward-focused team of caregivers. In addition to the dynamic nature of the role, Revenue Cycle Management supports professional growth through a comprehensive learning and development program, including access to LinkedIn Learning and internal resources such as the Global Leadership and Learning Institute (GLLI).

This is a remote position, with caregivers working days from 7:00 a.m. – 5:00 p.m. Prefer candidate to reside in Ohio, as they will be required to come on site 1–2 days per week primarily at West Creek and Main Campus.

A caregiver who excels in this role will:

• Yield initiatives – revenue improvement projects.

• Create presentations and AI tools, such as copilot and chat GPT.

• Conduct presentations and work closely with digital domains.

• Develop, implement, manage and maintain operational systems and activities.

• Serve as a liaison with all levels of the organization and outside community.

• Manage multiple priorities and projects with competing deadlines.

• Allocate time to meet completion requirements.

• Serve as a coach and mentor for other positions in the department.

• Review and monitor adherence to Human Resources policies and corporate compliance procedures.

• Participate in budgetary process.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in business administration, Healthcare Administration, or related field and six years of related experience OR Master’s degree and five years of experience

• Demonstrated team, leadership, organizational, financial management and problem-solving skills

• Knowledge of statistical and financial analysis, primary research, and business plan development

• Strong presentation, communication, training and computer skills (i.e. Microsoft PP, Copilot, Teams)

• Familiar with AI and automation technologies

• Knowledge with Microsoft Teams, Excel and PowerPoint

Preferred qualifications for the ideal future caregiver include:

• Master’s degree

• Healthcare financial management or revenue cycle operations experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities