Sr Manager, Software Engineering

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job manages multiple projects, sets operational targets, ensures project delivery, resolves complex technical situations, creates roadmaps, applies analytical thought, and collaborates with stakeholders.

Job Description:

Essential Responsibilities:

• Manages multiple projects through direct reports and may directly manage individual software development projects. Ensures project delivery through supervision of costs, methods, and staffing
• Sets operational targets that impact their group and drives operational rigor around engineering KPIs such as unit test coverage, uptime/resiliency targets, execution velocity
• Responsible for the delivery of projects and continuous improvement that impact up to three domains
• Leads the effort in resolving highly complex or unique technical situations that impact business success or addresses future concepts, products, or technologies
• Creates the roadmap for multiple scrum teams. Responsible for turning a high-level operational strategy into a well-defined resourcing plan
• Demonstrates perseverance in pursuing difficult, complex, or ambiguous goals or problems, applying advanced analytical thought and judgment.
• Collaborates with direct team, managers in org, stakeholders, managers in other orgs and business stakeholders

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
• Previous management experience

Preferred Qualification:

• Proven technical and people leader with extensive expertise across big data, full stack development, and distributed systems design, enabling teams to build scalable and impactful solutions.
• Strong system design, architectural, and problem-solving skills, with hands-on experience designing and reviewing complex microservices, high-concurrency systems, and data platforms.
• Excellent oral and written communication skills, with the ability to influence executive stakeholders, collaborate across partner teams, and represent engineering in business strategy discussions.
• Deep understanding of database principles, including SQL optimization, data modeling (logical and physical), and schema design for relational and NoSQL databases to support transactional and analytical workloads.
• Expert knowledge of JavaScript frameworks such as Vue.js, React.js, or Angular.js, building performant and intuitive frontends integrated with robust backend services.
• Strong backend development experience with Node.js, Java, and asynchronous programming patterns, designing secure, maintainable, and scalable APIs and services.
• Expertise in multiple programming and scripting languages, including Unix/Linux Shell Scripting, JavaScript, Python, Java, and Scala, enabling effective leadership of diverse engineering initiatives.
• Extensive familiarity with big data technologies such as Google Cloud Platform (GCS, Big Query, Pub/Sub), Hadoop ecosystem (Spark, HBase, Hive, Pig, Druid), and event-driven, streaming, and batch processing architectures.
• Solid understanding of emerging AI and Machine Learning technologies, with practical experience integrating AI-driven solutions into production systems to drive business value.
• Good understanding of business domains, including payments, regulatory compliance, enterprise risk, and e-commerce, ensuring solutions are aligned with strategic goals and compliance needs.
• Demonstrated success in leading system design and architecture reviews, driving engineering best practices, technical debt management, and long-term scalability decisions.
• Strong ability to mentor and grow senior engineers, fostering technical excellence, ownership, and career development while ensuring alignment to organizational objectives.
• Proven capability to drive technical build-up, influence partner architecture decisions, and establish standards in big data, full stack, and cloud-native solutions across teams.
• Excellent management and people leadership skills, with a track record of transforming teams, enhancing performance, and delivering high-impact results through clarity, empowerment, and accountability.
• Passionate about building technical and business capabilities, continuously improving team effectiveness, and driving measurable outcomes for the organization.
• Strong communication, collaboration, and interpersonal skills, with a one-team mindset to partner effectively across engineering, product, business, and executive leadership.
• Comfortable engaging with executives, customers, and external partners, representing engineering in strategic initiatives, technology evaluations, and business transformation programs.

Key responsibilities include:

• Act as a strategic leader and advocate for your team and organization, fostering a high-performance engineering culture rooted in technical excellence, ownership, and innovation.
• Manage, develop, and scale an effective and efficient engineering organization, driving talent growth, technical build-up, and alignment with business objectives.
• Provide strong technical leadership in system design and architecture reviews, guiding teams to build scalable, reliable, and high-performing solutions across full stack and big data domains.
• Partner closely with PayPal business units, Product Development, and cross-functional stakeholders to design, build, and deliver innovative solutions on one of the world’s largest data platforms.
• Drive the creation of valuable data assets and AI-enabled solutions using techniques such as image processing, object detection, speech recognition, natural language processing, recommendation systems, forecasting, and multimodal learning to unlock business value.
• Lead the design and development of data models, enriching analytical data sources to enhance usability, performance, and availability using advanced big data and cloud-native technologies.
• Deliver solutions that provide actionable data, insights, and AI-powered analytics to enable effective enterprise risk management, predictive insights, and informed decision-making across PayPal.
• Champion engineering best practices, including microservices design, event-driven architecture, data modeling, and integration of emerging AI design patterns into production systems.
• Collaborate across teams and partner organizations to identify complex challenges, design innovative solutions, and drive alignment on technical direction, priorities, and long-term strategy.

• Mentor and coach senior engineers, fostering technical and leadership growth to build a resilient, adaptive, and high-impact team capable of delivering strategic business outcomes.
• Represent engineering with executives, customers, and external partners, influencing decisions and ensuring that technology solutions are aligned with organizational goals and compliance requirements.

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The US national annual pay range for this role is $169,500 to $291,500

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.