Lead Data Engineer - MDM

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition

• Responsible for designing and building data pipelines using Kafka and RESTful APIs for real-time ingestion and event processing
• Lead the development and maintenance of Enterprise Master Data Management solutions and integration services

Job Details

Position Title:  Lead Data Engineer

Career Level:  P3

Job Category: Manager

Role Type: Hybrid

Job Location: Bangalore  

About the Team:

The data engineering team is community of dedicated professionals committed to designing, building, and maintaining data platform solutions for the organization.

Impact (Job Summary/Why this Role Matters)

Enterprise data warehouse supports several critical business functions for the bank including Regulatory Reporting, Finance, Risk steering, and Customer 360. This role is vital for building and maintaining enterprise Master Data Management solutions to support business objectives. Our values — inclusivity, transparency, and excellence — drive everything we do. Join us and make a meaningful impact on the organization.

Key Deliverables (Duties and Responsibilities)

• Responsible for designing, building, and maintaining data pipelines using Kafka (Confluent/Apache) and RESTful APIs for real-time ingestion and event processing.
• Develop API-first integration between source systems and target SaaS platforms (including Informatica IICS, IDMC MDM).
• Configure and manage Kafka topics, schemas, producers/consumers, and streaming flows with robust error handling.
• Work closely with business and technical teams to gather requirements, define data contracts, and publish/subscribe strategies.
• Build event-driven MDM flows that support near real-time mastering, match & merge, and golden record creation.
• Integrate MDM outputs with downstream systems via APIs or publish-subscribe patterns.
• Ensure data lineage, security, auditability, and SOX compliance in all transformation processes.
• Establish enterprise-scale data integration procedures, data pipelines and frameworks across the data development life cycle. Suggest and implement appropriate technologies to deliver resilient, scalable, and future-proof data solutions.
• Performs impact analysis of proposed changes on existing architecture, capabilities, system priorities, and technology solutions.
• Manage deliverables of developers, perform design reviews and coordinate release management activities.
• Estimate and provide timelines for project activities. Identify, document, and communicate technical risks, issues and alternative solutions discovered during project.
• Drive automation, identify inefficiencies, optimize processes and data flows, and recommend improvements.
• Use agile engineering practices and various data development technologies to rapidly develop and implement efficient data products.
• Collaborate with Product Owners to understand PI goals, PI planning, requirement clarification, and delivery coordination.
• Technical support for production incidents and failures
• Work with global technology teams across different time zones (primarily US) to deliver timely business value.

Skills and Qualification (Functional and Technical Skills)

Functional Skills:

• Team Player: Support peers, team, and department management.
• Communication: Excellent verbal, written, and interpersonal communication skills.
• Problem Solving: Excellent problem-solving skills, incident management, root cause analysis, and proactive solutions to improve quality.
• Partnership and Collaboration: Develop and maintain partnership with business and IT stakeholders
• Attention to Detail: Ensure accuracy and thoroughness in all tasks.

Technical/Business Skills:

• Data Integration
  • Expertise in Data Engineering or Integration roles in Large-scale enterprise environments.
  • Strong experience with Kafka (Confluent preferred) and real-time streaming architectures.
  • Proven expertise in REST/SOAP API development and orchestration (Swagger/OpenAPI).
  • Good knowledge of AWS services related to data integration (e.g. Lambda, API Gateway, S3, Glue, SNS/SQS).
• Master Data Management
  • At least 1 year of Informatica Cloud MDM (IDMC) experience and exposure to legacy MDM platforms.
  • Hands-on experience with Informatica (Application Integration, CDI, Mass Ingestion, etc.).
  • Solid understanding of data contracts, message schemas (Avro/JSON), and event schemas.
  • Experience with Informatica IDQ, Axon, or Data Governance tools.
  • Knowledge of data modeling, survivorship rules, and party data mastering.
• Familiar with SOX, auditability, and data governance frameworks.
• Strong problem-solving and debugging skills in distributed environments
• Performance tuning of data pipelines and DB Objects to deliver optimal performance.
• Experience in Gitlab version control and CI/CD processes.
• Experience working in Financial Industry is a plus.

Relationships & Collaboration

• Reports to: Associate Director - Data Engineering
• Partners: Senior leaders and cross-functional teams
• Leads: A team of Data Engineering associates

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.