Senior Business Analyst

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

 

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

 

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

 

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

Our Business Analysis & DS Team serves as a strategic partner to drive data-informed decision-making and optimize business performance. Combining business acumen, advanced analytics, and technical expertise, we uncover actionable insights, shape strategies, and empower growth across key business domains.

 

Role Responsibilities

Responsible for business analysis of international food delivery operations, with a focus on in-depth examination of competitive landscape, users, merchants, and transaction strategies to provide actionable insights for the business.

Specialized Analysis: Independently conduct deep-dive analyses, leveraging business understanding and internal/external insights to identify challenges or opportunities, and deliver strategic recommendations for implementation.

Business Performance Analysis: Support routine weekly and monthly business reviews by providing performance analysis and specialized reports.

Industry Research: Conduct competitive benchmarking and industry research aligned with key business development needs to define strategies and approaches, ensuring well-informed decision-making.

       5.Data Infrastructure: Define core business metrics and collaborate with operations, product, data science, data engineering, and algorithm teams to enhance data infrastructure and drive strategy execution.

Role Qualifications

Full-time bachelor’s degree or above (preferred majors: Mathematics, Statistics, Computer Science, Algorithms, or related fields).

2+ years of experience in consulting, internet strategy, or business analysis.

Strong business acumen and communication skills, with the ability to collaborate effectively with cross-functional teams and manage complex coordination challenges.

Solid business sense, capable of engaging in daily decision-making, conducting multidimensional analysis, and delivering actionable insights and improvement recommendations.

Problem-solving skills: Excellent logical thinking and problem-solving abilities to quickly identify and resolve issues in data analysis.

Proficiency in English as a working language is a plus.

Strong data analysis skills, with hands-on experience in SQL, Python, R, or similar tools for data processing and analytics.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

 

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

 

This is our ongoing journey, with much more still to come.

  We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).  I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms