Business Intelligence & Analytics Manager

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$91,778.29 - $137,666.25 Annual

Department:

Health Department

Job Type:

Regular Non-Represented

Exemption Status:

United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):

July 28, 2025

The Opportunity:

THIS WORK MATTERS!

Multnomah County’s Community Health Center provides quality health services for people who experience barriers to accessing care. We envision that all people in our community receive reliable, high quality, inclusive, and comprehensive healthcare

Are you a transformational leader that is passionate about leveraging data to drive impactful decision-making in the healthcare sector? Do you thrive in a dynamic environment where innovation and collaboration are at the forefront? If so, we have an exciting opportunity for you!

We are seeking a passionate, highly motivated, and skilled individual to join our team as a Business Intelligence & Analytics Manager. As the BI & Analytics Manager, you will play a pivotal role in the day-to-day execution of business intelligence (BI) and analytics delivery, serving as the Business and Technical Data Steward for the Community Health Center

If you are ready to take your career to the next level and join a dynamic team at the forefront of healthcare analytics, we want to hear from you! Apply now to be part of our mission-driven organization! 

Key Responsibilities include:

• Collaborating with programs within the Health Center/ICS Division to understand their unique business needs and contribute to the development of data-driven strategies.

• Leading and Mentoring a team of dynamic and high functioning BI staff and project teams to ensure the creation and support of sustainable, robust, and quality reporting and analytical solutions.

• Facilitate data governance and associated processes for ICS data quality, data definitions, business rules maintenance and inform creation of best practices in collaboration with other Health Department and Central IT teams

• Serving as the liaison between technical and non-technical stakeholders, ensuring clear communication and understanding of data requirements and deliverables.

• Driving innovation and continuous improvement in BI and analytics processes and methodologies.

• Design, promote best practices, industry standards, and provide insight on BI trends and technologies

• Staying abreast of industry trends and best practices in healthcare analytics to inform strategic decision-making.

Why Join Us?

• Make a meaningful impact: Contribute to improving healthcare outcomes and patient experiences through data-driven decision-making.

• Collaborative environment: Work alongside a diverse team of passionate professionals who are dedicated to making a difference in the lives of others.

• Professional development: Access to ongoing learning and development opportunities to enhance your skills and advance your career.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. 

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• Bachelor's degree in Statistics, Computer Science, Information Systems, Healthcare Management, or related field. In lieu of a Bachelor's degree, we will consider other educational or relevant experience 

• Minimum of 3 years of experience in analytics or related fields, with a demonstrated track record of success in managing BI projects and teams.

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Demonstrated, progressive experience in healthcare (Such as Payor Claims, Epic, Primary Care, Pharmacy, Dental,, etc.), including managing healthcare data projects end-to-end

• Strong understanding of Epic data structures (Clarity, Caboodle) and Cogito reporting Tool set. 

• Superior customer service skills and a transformational leadership philosophy. 

• Experience in a Primary Care, Hospital, Federally Qualified Health Center (FQHC) or like environment. 

• Proficiency with BI tools such as Tableau, PowerBI, as well as T-SQL, Python, or other programming languages.

• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING & EVALUATION:

REQUIRED: The Application Packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Failure to do so will be deemed as an incomplete application.

1. A completed online application.

2. An uploaded Resume demonstrating you meeting minimum qualifications; AND

3. An uploaded Cover Letter that expands on your resume, addressing why you are interested in this position and demonstrating how your experience and skill set align with the minimum and preferred qualifications listed.

Note: The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. 

-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --

• Internal applicant: If you are an internal candidate (current employee, including on-call, regular, trial service, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday.  Before you apply, please make sure to do the following:

  • Navigate to your profile in Workday (see: My Career Profile) and click on the “My Career” section of your profile.  Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).

  • When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen.  This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.  There will be no other prompts for you to upload your resume and cover letter.

• External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through https://multco.us/jobs, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.  There will be no other prompts for you to upload your resume and cover letter.

• Do not click the “Submit” button before you upload your documents.

After You Apply: 

• Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.

• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.  You must complete these tasks or actions before the job posting closes.

• Check both your email and Workday account for updates regarding this recruitment.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• Resume and Cover Letter Review 

• Phone screen

• Consideration of top candidates

• Language assessment

• Background, reference

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Equal Pay Law: 

Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Inclement Weather and Disasters - Serving the Public, Even During Disasters: 

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

ADDITIONAL INFORMATION:

Type of Position: This position is not eligible for overtime.

Type: Non-Represented

FLSA: Exempt

Location: Gladys McCoy Building - 619 NW 6th Ave Portland OR 97209. This position is eligible for hybrid telework, however, the incumbent must reside in Oregon or Washington.

Schedule: Monday - Friday 8am - 5pm. 

Note: All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. We are not able to sponsor H-B1 visas, F1 or STEM OPT.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Eddie Barbar

Email:

eddie.barbar@multco.us

Phone:

+1 (971) 3133067

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

9615 - Manager 1