Digital Engineer II (Pega Data Engineer)

Serve as the technical subject matter expert for an assigned area providing moderately complex (Level 2) operational support to the organization. Develop technical solutions for importing and ingesting Customer Data into Pega CDH on Pega Cloud. The Pega Engineer will be responsible for guiding the design, development, and provide support to the existing Navy Federal application(s) to support Pega Marketing systems capabilities. Solves complex problems; takes a broad perspective to identify solutions. Interacts with other functional teams or projects. Ensure department objectives are met in operational stability, efficiency, asset management, change control, performance management, metric development, security, and integrity of systems. Provide operational support input related to application analysis, code review, design, and programming functions. Works independently. 

• Design/develop/implement/optimize/maintain:
  • Data ingestion to Pega, ETL, data extraction and archival strategies
  • Dataflows, datasets, data page, user interfaces, job schedulers and report definition in Pega using Cloud technologies (AWS, ADLS) and write SQL queries as required
  • Data models aligned with the application requirements
  • Data quality checks, validation logic, and transformation rules
  • Reusable Pega rules following best practices, guardrails, and coding standards. 
  • Custom systems integration solution components as dictated by business requirements
• Assist in identifying and fixing bugs, troubleshooting, providing technical support during development and testing phases
• Perform root cause analysis to identify and resolve recurring technical problems
• Create and maintain APIs between Pega and other services/applications
• Certified Pega System Architect with experience developing custom solutions in Dev Studio
• Collaborate with business and system architects to support ingestion, decisioning and case management  
• Coordinate availability and performance monitoring activities and execution of scheduled maintenance activities
• Create reports and dashboards using report definition rules
• Experienced in programming languages (Java, etc.) and REST APIs (MuleSoft or similar) to process data
• Write test cases and perform extensive peer testing
• Ensure compliance with data governance, privacy, and security policies
• Support testing in different environments, using different Pega's debugging tools
• Maintain detailed and summarized documentation for implemented rules and solutions in all environments
• Assist DevOps or release management in packaging and deploying Pega applications
• Provide comprehensive day-to-day operational support
• Support and coordinate recovery operations in the event of operational failure
• Ensure the security and integrity of solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices
• Ensure compliance with corporate Incident, Problem and Change Management Practices, standards and procedures
• Build and maintain effective relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Ensure clear, concise and effective communication of material
• Flexible to on-call rotation needs, open to work in shifts including weekend coverage as per needs
• Other duties as assigned

• Bachelor’s degree in Information Systems/ Technology, Computer Science, Engineering, or related field, or the equivalent combination of education, training, and experience 
• Pega Certified System Architect
• 2+ years supporting Pega application (specifically working in Pega Dev Studio) outside of Case Management
• Hands-on experience with Pega 8.x, Database (PostgreSQL, Cassandra, etc.); using dataflows, datasets, data page, user interface, job scheduler and report definition in Pega; Cloud technologies (AWS, ADLS)
• Knowledge of the PRPC Architecture and PRPC design and implementation
• Experience with data ingestion (for different file types), extraction, retrieval, and processing within Pega applications 
• Experience with services and connectors/APIs
• Experience in understanding existing data models and creating new data models
• Knowledge of Pega Application packaging, deployment, Pega DevOps, security, rulesets, portals, reports, and other Pega OOTB tools
• Demonstrates change management and/or excellent communication skills
• Experience with PDC and server monitoring and agents monitoring
• Working knowledge of banking/financial industry standards and practices

Desired Qualifications

• Experience analyzing log files and reports from application sources 
• 5+ years supporting Pega applications 
• Certified Pega Senior System Architect 
• Pega Cloud experience 
• Experience on all Pega products including Deployment Manager and CDH
• Extensive debugging skills in PRPC using tracer, clipboard, and rules inspector
• Good understanding of SQL
• Experience training junior team members on Pega application and incidents

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.