Service Delivery Manager - Business Data Analytics & Digitalization (Internal Audit, India)

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities:

Join Bosch Internal Auditing Worldwide and drive the future of auditing through data analytics and digitalization!

As Service Delivery Manager of our Data Analytics & Digitalization team in India, you'll bridge the gap between auditors and business needs through data-driven solutions.

You lead a team of approx. 10 associates in India providing data analytics support and digital services for our auditors worldwide. 

This is an unique opportunity to leverage your business process expertise to transform our global audit processes through analytical tools.

You will partner closely with our German analytics team and internal auditors to shape the team's strategic direction and development.

In addition, you will have an opportunity to provide solutions to local auditing needs and enhance regional footprint.

Key Responsibilities:

• Audit Support: Manage data preparation and analytics support for different audit types (e.g. Continuous Auditing), including maintenance of analytics tools and infrastructure

• Collaboration: Enhance collaboration with auditors, the German analytics team as well as all stakeholders, translating business requirements into analytic / digital solutions.

• Leadership: Lead / support the team members in daily operations and develop the organization. Motivate and drive the team working culture.

• Future Orientation: Identify and deliver new opportunities for data analytics and digital tools based on a deep understanding of business process challenges

• Strategy & Implementation: Develop team strategy / competencies, aligned with the department digital vision and drive its implementation

Qualifications

Educational qualification:

Bachelor's/master's degree in business administration, Computer Science or related fields

Experience :

13 - 16 years of experience overall.

Mandatory/requires Skills :

• Business Process Expertise:

   

• 5+ years’ experience in business processes management (preferably in different domains or with digital background)

• Experience in leading and developing of a diverse team (e.g. coaching, project / competence management)

• Exposure to audit processes and risk management as an advantage

• Technical & Functional Expertise:

   

  • Strong understanding of Bosch's commercial business processes (e.g. Accounting, Purchasing, Logistics, Sales)

  • Knowledge of Bosch's SAP landscape and experience with relevant SAP modules (e.g. SAP MM, FI)

  • Experience in data analytics / data visualization tools and methods (e.g. Power BI Dashboards, SQL)

  • Working knowledge in digital tools as an advantage (e.g. GenAI, automation)

• Personal & Leadership Skills:

  • Excellent communication and interpersonal skills for effective collaboration with diverse audit teams and levels

  • Curiosity and interest for learning / applying of new digital solutions in auditing

  • Independent and structured working style with a problem-solving mindset

  • Enable the team to proactively drive results with the team and its stakeholders

  • Experience in development of employees skills and shaping the team

Preferred Skills:
Preference would be given to applicant who has strong BOSCH business process knowledge, Technical & Functional expertise and Leadership skills.

Additional Information

It is crucial for you to have Bosch experience and strong business process understanding, as one needs to give process context and guidance to the (young) team and their tasks.