AI & Automation Engineer

About the Role

We’re seeking a detail-oriented and innovative Automation, Integration & AI Specialist to join our growing team. In this role, you’ll drive efficiency across recruiting, sales, marketing, and operations by building automations, integrating tools, and applying AI solutions. You’ll work closely with cross-functional stakeholders to deliver scalable, tech-enabled solutions that power our business—and our clients’.

About Bold Business

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.

Key Responsibilities

Systems Integration & Automation

• Design and manage integrations between internal tools using Zapier, Make (Integromat), webhooks, and APIs
• Build custom automation scripts or microservices using Python or Node.js
• Monitor, test, and troubleshoot integrations to ensure system stability and performance
• Document and scale automation workflows for internal teams

AI & Intelligent Workflow Innovation

• Implement AI tools (e.g., ChatGPT, RPA, NLP) to enhance productivity and optimize business processes
• Develop smart automations for tasks like screening, enrichment, and summarization
• Collaborate across teams to identify high-impact AI use cases and drive adoption

Data Scraping & Enrichment

• Scrape data from platforms like LinkedIn and job boards using tools like Apify, Puppeteer, or Phantombuster
• Enrich and prepare scraped datasets using tools like Hunter.io, Clearbit, or similar platforms
• Build and manage pipelines for outbound recruiting and marketing initiatives

Reporting & Cross-Team Collaboration

• Develop dashboards and performance tracking reports to support data-driven decisions
• Work closely with both technical and non-technical teams to translate business needs into scalable technical solutions

Key Qualifications

• 4–8 years of experience in automation, systems integration, or a related technical operations role
• Excellent English communication and collaboration skills in a remote, global team setting
• Bachelor’s degree in Computer Science, Information Systems, or a related field
• Proficient in API integrations, webhooks, and automation platforms like Zapier and Make
• Skilled in Python or Node.js for scripting and building custom automations
• Experience with web scraping tools (e.g., Apify, Puppeteer, Phantombuster) and enrichment services
• Familiarity with AI tools for automation (e.g., ChatGPT, RPA, NLP models)
• Strong analytical mindset and ability to translate data into actionable insights
• Prior experience in BPO, SaaS, recruiting, or sales/marketing tech environments is a plus

What We Offer

• Competitive compensation
• 100% remote work with a focus on flexibility and work-life balance
• A collaborative and fast-paced environment where your contributions have visible impact
• Cross-functional exposure to a variety of departments and global clients
• An opportunity to work with emerging tech—including AI, automation, and data tools

(Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)

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