Data Operations Centre of Excellence - Manager

COMPANY OVERVIEW

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.

 TEAM OVERVIEW

KKR’s Global Market Operations team is comprised of the Client Operations, Treasury, Private Market Operations, Global Data Operations, and Global Investment Operations teams. Overall, the Global Market Operations team is responsible for ensuring compliance and best practices for treasury activities, implementation of technology for process improvements, and identifying value creation opportunities. The team also liaises with clients, internal stakeholders, and team members to effectively and accurately communicate relevant issues and solutions.

POSITION SUMMARY

The role is responsible for managing data in the KKR third party data ecosystem. They will be part of KKR’s enterprise data group which collects, manages, and harnesses the power of data across our diverse categories of data. They will play a crucial role in supporting finance and operations and acting as the first line of defence to troubleshoot, debug, and fix pipelines based on standard operating procedures. They will work collaboratively across the firm to set standards & best practices while providing the operating leverage to centrally support the roll-out/ execution of these frameworks.

ROLES & RESPONSIBILITIES

Operational Excellence

• Understand, monitor and troubleshoot ingestion of data from multiple third-party sources into the KKR environment.
• Uphold consistent, accurate, and comprehensive records concerning the execution history, root cause analysis, post-mortem analysis in the event of issues.
• Develop and maintain standard operating procedures for addressing specific failures.
• Develop and maintain relationships with our third party administrators
• Execute and oversee ad hoc data/support related tasks within designated timelines.

Stakeholder Management

• Collaborate with engineering and IT to support and make recommendations for enhanced support & troubleshooting
• Communicate and work closely with relevant teams to close data issues in a clear and timely manner
• Serve as point of contact for support-related questions and updates from various internal and external groups, delivering ad-hoc analytics to answer key

QUALIFICATIONS

• Bachelor’s Degree or equivalent work experience required
• 5+ years data operations experience required, working with fund administrators preferred
• Knowledge of fund accounting
• Experience in a multinational Financial Services organization and/or Private Equity preferred
• Ability to manage standard reports, templates & dashboard.
• Ability to adhere to the compliance requirements of processes
• Ability to develop and enhance data protection and management tools or applications
• Ability to design and execute data management focusing on data governance and data quality activities.
• Systems/ Tools/ Application knowledge:
• Proficiency in data operations and data management
• Proficiency in Excel
• Proficiency in SQL
• Experience with Python is a plus
• Displays high attention to detail
• Demonstrates outstanding initiative and strong work ethic
• Focuses on delivery excellence and accountability
• Displays team-work orientation and is highly collaborative
• Displays strong integrity and professionalism
• Builds strong relationships with local and global colleagues
• Demonstrates strong track record in accuracy and organization
• Demonstrates excellent written, verbal, and interpersonal communication skills

#LI-Onsite

KKR is an equal opportunity employer.  Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.