Site Reliability Engineer

About Us
KlearNow.AI is on a mission to futurize global trade. Our patented AI and machine learning platform digitizes and contextualizes unstructured trade documents to unlock real-time shipment visibility, drive smart analytics, and provide critical business intelligence—without the hassle of complex integrations.We empower supply chains to move faster, work smarter, and make data-driven decisions with confidence. With operations in the U.S., Canada, U.K., Spain, and the Netherlands—and aggressive growth plans underway—we’re scaling a global platform for the future of logistics. We achieve our goals by assembling a team of the best talents. As we expand, it's crucial to maintain and strengthen our culture, which places a high value on our people and teams. Our collective growth and triumphs are intrinsically linked to the success and well-being of every team member
OUR VISION
To empower people and optimize processes with AI-powered clarity.
YOUR MISSION
We’re building a team of bold thinkers, problem solvers, and storytellers. As part of our high-energy, inclusive workplace, you’ll challenge the status quo of traditional supply chains and help shape a more transparent, intelligent, and efficient world of trade.Whether you're a product innovator, logistics expert, or marketing storyteller—your work at KlearNow.AI will make a measurable impact.

Why Klearnow.ai
Global Impact: Be part of a platform live in five countries and expanding rapidly.
Fast-Growing SaaS Company: Work in an agile environment with enterprise backing.
Cutting-Edge Tech: AI-powered customs clearance, freight visibility, document automation, and drayage intelligence—all in one.
People-First Culture: We invest in our team’s growth and well-being.
Make Your Mark: Shape the future of trade with your ideas and energy.


Roles and responsibilities            •           Design and maintain our infrastructure allowing KlearNow to scale to large global user groups            •           Build automation and robust monitoring and alerting for production systems with (DataDog, Grafana, Prometheus, X-Ray, etc)            •           Debug production issues across services and levels of the tech stack.            •           Serve as an escalation point for any product or infrastructure issues and ability to be on-call duties to provide 24x7 services.            •           Participate in all aspects of the builds, integration, deployment, merging, tools used and automation for our cloud environments.             •           Define metrics and build Alerting systems to measure performance and scale, highlighting the biggest bottlenecks.            •           Create and execute load testing plans that prepare our services for large volume of global users.            •           Support internal and customer external performance indicators and SLAs.            •           Provide reporting that provides appropriate context to KlearNow teams such as product owners, customer success, engineering, and sales teams             •           Work closely with our DevOps team to tighten gaps and improve operability.  Qualifications             •           3-5 years of SRE experience including working with real time, concurrent global user traffic across multiple data centres and regions.            •           Excellent Linux system administration and automation skills (Python, Bash etc.)             •           Experience on setting up monitoring tools within AWS or DataDog/Prometheus+Grafana.            •           Passion for implementing best practices with a focus on rapid growth.            •           Ability to solve mission critical services issues and build automation to proactively detect and prevent their re-occurrences.            •           Excellent problem solving and troubleshooting skills.            •           Excellent written and oral communication skills            •           Bachelor’s degree in computer science strongly preferred  Join our vibrant and forward-thinking team at KlearNow.ai as we continue to push the boundaries of AI/ML technology. We offer a competitive salary, flexible work arrangements, and ample opportunities for professional growth.
We are committed to diversity, equality and inclusion.
If you are passionate about shaping the future of logistics and supply chain and making a difference, we invite you to apply.