Associate Manager, Audit and Advisory Services (IT Audit)

Join Manulife's dynamic Technology Audit Team and play a key role in enhancing governance and risk management. You'll work globally across North America and Asia, ensuring our technology meets business and regulatory standards. Collaborate with CIOs and global partners, leveraging analytics and tools like Power BI to support our digital transformation. Being part of our mission to become the most digital, customer-centric company in the industry.

As an audit professional at Manulife, you'll use advanced tools like a centralized GRC tool, business analytics, machine learning, and Python to drive impactful audit outcomes. Our Audit and Advisory Services team provides rich learning opportunities, offering exposure to diverse audit strategies and specialized training. These experiences will enhance your technical and soft skills, preparing you for advancement and new roles within the company. This role offers a unique opportunity to collaborate directly with members of the Global Leadership Team (GLT) and Executive Leadership Team (ELT). By engaging with senior leaders, you will gain valuable insights and visibility, enhancing your leadership skills and professional growth within the organization.

Join a team committed to your expertise, growth, and development! 

Position Responsibilities:

• Understand the company's tech landscape and regulations to spot potential risks, and work with management to address them.
• Assist in assessing inherent risk of technology processes, including new ones.
• Understand Information Technology control environment to assess and evaluate the effectiveness and efficiency of internal controls and operating practices.
• Execute multiple projects, ensuring they meet time deadlines and budget, and report any delays or roadblocks to senior management. 
• Assist in creating audit strategies and approaches.
• Lead meetings including walkthroughs and maintain strong relationships with technology stakeholders.
• Assist in creating planning risk assessments, test procedures, population and sampling approaches, evidence requests lists, and test approaches that leverage automation and data analytics.
• Execute audits to cover key risks, produce clear reports on issues and risks, and evaluate appropriateness of corrective actions.

Required Qualifications:

• 3-5 years of IT Audit or Audit experience
• University degree in information systems, accounting, or other relevant degree

Preferred Qualifications:

• Information systems audit designations: Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP) and similar designations
• Accounting designations: Certified Public Accountant (CPA) or Chartered Accountant (CA)
• Experience in big four accounting firms
• Experience in internal audit, auditing technology strategy, auditing initiatives and projects
• Experience auditing application technology
• Experience with Sarbanes Oxley (SOX) auditing
• Experience in line 1 or line 2 technology or governance roles
• Data Analytics: Experience analyzing and visualizing data (e.g.,PowerBI)
• Automation: Experience automating processes (such as controls validation and metrics)
• Gen AI: Experience using Gen AI tools to improve efficiency and quality

When you join our team:

• We’ll empower you to learn and grow the career you want. 
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$71,925.00 CAD - $119,875.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.