Data Analyst

Responsibilities:

• Data Analysis & Reporting: Collect, clean, and analyze data from multiple sources to produce key business insights. Design and deliver actionable reports and dashboards in reporting platforms.
• Ad-Hoc Analysis: Provide on-demand analysis to address specific business queries and support initiatives.
• Business Insights & Strategy: Collaborate with business leaders to deliver business insights to support decision-making across various departments, shaping strategy and creating understanding.
• Data Visualization & Dashboards: Develop dynamic, visually compelling dashboards that allow teams to monitor key metrics, track performance, and identify opportunities for improvement.
• Data Modeling: Use historical data to create predictive models and correlation outcomes, helping to plan for KPI performance and make proactive decisions.
• Data Integration: Work closely with data teams to ensure seamless integration of data sources, ensuring that data flows accurately and efficiently between systems.
• Data Quality & Integrity: Maintain data accuracy, consistency, and integrity in data systems, identify discrepancies, and work to resolve any data issues promptly.
• Presentation: Create and present back analysis in Excel / Dashboard / PPT format to clearly represent the data

Requirements/Qualifications:

• 2+ years experience in a similar role, with strong expertise in Snowflake and BI-based reporting. Experience in restaurant industry is a plus.
• Technical Skills: 
  • Strong proficiency in Snowflake for data warehousing and querying.
  • Expertise in DOMO and other BI-based for reporting, app-based dashboards, and data visualization.
  • Proficiency in SQL, and experience with data analysis tools like Excel and Power BI.
  • Familiarity with data modeling, ETL processes, and cloud-based data platforms.
• Strong understanding of statistical analysis and techniques.
• Experience working in a cross functional team.
• Ability to take data, turn it into insights and report back in clear concise format with recommendations for action
• Strong organization and documentation skills.
• Relationship-building skills – and ability to gain influence with key stakeholders in order to drive decisions.
• Strong written and verbal communication skills.
• Highly proactive and self motivated.
• Experience using Content Square or other user experience analysis tool advantageous

Working relationships:

• Global Operations team and Global CX team
• Global Franchise Markets (GFM) team 
• Business Intelligence (Internal) 

What we offer:

• 100% salary during the probation period
• 18 days of annual leave per year
• Five “Recharge Days” – extra days in addition to company holidays
• One day of paid leave for your birthday
• Half-day Fridays
• Full salary insurance
• 13th-month bonus
• Advanced health insurance
• Regular team and engagement activities
• LinkedIn learning and training courses, based on company policy
• MacBook and monitors

Dragontail Systems is the leading B2B company of revolutionary optimization software for the food and delivery industry with a global presence.  
We are proud to be part of Yum! Brands, a company with over 55,000 restaurants in more than 150 countries and territories primarily operating the company’s restaurant brands – KFC, Pizza Hut, Taco Bell and The Habit Burger Grill.