Martech & AI Architect

As a Martech & AI Architect, you will be a strategic leader responsible for designing and evolving the architecture of our global MarTech ecosystem. You will partner across marketing, engineering, and data science teams to deliver scalable, compliant, and innovative solutions that power audience-centric marketing, accelerate campaign velocity, and enable AI-driven personalization. This role is critical to advancing our Adobe platform strategy, GenAI Center of Excellence, and marketing automation capabilities.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Architectural Leadership: Define and maintain the end-to-end architecture of the MarTech stack, including Adobe Experience Cloud (Adobe Experience Manager (AEM), Real-time Customer Data Platform (RTCDP), Marketo), Signal Flow, and GenAI platforms.
• Platform Strategy & Roadmapping: Collaborate with marketing and engineering leadership to align platform capabilities with business goals, including roadmap development for Adobe Cloud and GenAI solutions.
• Build and govern Application Programming Interfaces (APIs) and connectors across MarTech and data platforms
• Serve as MarTech platform resource for platform onboarding, internal training, and cross-functional design workshops
• Support overall strategy by translating technical roadmaps into business-facing solutions for leadership discussions
• AI & Automation Enablement: Partner with the GenAI Center of Excellence (COE) to integrate AI/Machine Learning (ML) models (e.g., Next Best Action, Account-Based Marketing (ABM) Recommendations) into marketing workflows and content generation.
• Data Governance & Compliance: Ensure all implementations meet enterprise data standards, privacy regulations, and responsible AI principles.
• Cross-Functional Collaboration: Serve as a bridge between marketing, IT, and analytics teams to ensure seamless integration, operational efficiency, and platform adoption.
• Innovation & Optimization: Lead initiatives to reduce platform operating costs, improve Service-level Agreement (SLA) performance, and enhance user experience through automation and simplification.
• Embody our Culture and Values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Engineering, or related field AND 5+ years of marketing technology, enterprise architecture or digital transformation experience OR equivalent experience.
• 5+ years  experience in Adobe Experience Cloud (For example, AEM, Marketo, or RTCDP) and/or Salesforce Marketing Cloud
• Experience designing scalable architectures that support content creation, personalization, campaign orchestration, and analytics.
• Experience with API-based integrations and orchestration across MarTech, AdTech, and data platforms
• Experience collaborating across legal, privacy, engineering, and analytics functions to deliver compliant, scalable solutions

Additional or Preferred Qualifications

• Master's Degree in Business, Marketing, Communications, Engineering, or related field AND 5+ years of marketing technology, enterprise architecture or digital transformation or related experience OR Bachelor's Degree in Business, Marketing, Communications, Engineering, or related field AND 8+ years of marketing technology, enterprise architecture or digital transformation, or related experience OR equivalent experience.
• 3+ years technology/process improvement experience.
• Experience with AI/ML applications in marketing, including GenAI content tools and predictive modeling.

Marketing Technology IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July 30, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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