Senior Manager – Technical Project/Program Manager

Company Description

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 457 000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting Services business, which is made up of Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T).

Deloitte Consulting — Our Culture

Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Are you a game changer?  Do you believe in adding advantage at every level in everything you do?  You may be one of us.

Deloitte Consulting is growing, with a focus on developing our already powerful teams across our portfolio of offerings.  We are looking for smart, accountable, innovative professionals with technical expertise and deep industry experience insights. The combination of our 6 areas of expertise, our well-developed industry structure and our integrated signature solutions is a unique offering never seen before on the African continent.

Job Description

As a Delivery Lead (Program/Project Manager) in Deloitte’s Digital Engineering business, you will own the end-to-end execution of high-impact engagements, ensuring elite delivery quality while actively expanding commercial value through client farming, cross-sell, and up-sell motions. You are equally fluent in execution, client engagement, value realization, and trusted advisory. You bring the gravitas and discipline of a senior delivery leader, and the commercial instincts of a business builder.

Key responsibilities

• Lead cross-functional teams in the successful delivery of high-impact projects across a range of disciplines, including AI & Data, Cloud Migration and Transformation, and bespoke Software Development.
• Operate as the single point of delivery accountability for multi-million-rand client engagements.
• Facilitate agile methodologies (eg. Scrum, Kanban) to ensure efficient project delivery and continuous improvement
• Work closely with technical- and analytical leads, own delivery, managing project scope, budget, and timelines
• Maintain clear communication and manage stakeholder expectations, facilitating communication sessions and relationships, throughout the project lifecycle
• Support and enable high-performing teams.
• Proactively monitor and facilitate the resolution of project risks, dependencies, and issues.
• Ensuring the delivery of new products or services from projects is to the appropriate level of quality, on time and within budget, in accordance with the project plan and project governance arrangements
• Drive delivery rigor, governance, quality assurance, and operational excellence in accordance with tier-1 consulting standards.
• Translate client objectives into structured delivery roadmaps and ensure measurable outcomes are achieved.
• Build deep and trusted relationships with client stakeholders
• Identify unmet needs, strategic adjacencies, and whitespace opportunities within existing accounts.
• Support cross-sell and up-sell motions in collaboration with sales and solution leads, expanding engagement from core delivery into advisory and managed services.
• Serve as mentor and escalation point for delivery managers, architects, and consultants on high-stakes projects.
• Ensure tight interlock between delivery, sales, and operationalization teams to drive unified client value.

Qualifications

• Bachelor’s degree, (post graduate degree preferred) (e.g. BBusSci, Bcom Information Systems/Informatics, BCom Bus Mngt in Project Management, PMI/Prince2 Certification, PMBOK, Agile / Scrum Certification)
• Agile delivery certification (eg. Scrum Master, PMI-ACP)
• Technical certifications in cloud (Azure/AWS/GCP) or data platforms are a plus
• Familiarity with consulting delivery methodologies is highly valued
• 12+ years of consulting or enterprise project/programme management leadership.
• Proven experience in delivering large-scale programs involving AI, data engineering, MLOps, GenAI, cloud platforms, and modern analytics ecosystems.
• Proven experience as an Agile Project Manager and Scrum Master
• Proven track record of successfully delivering complex IT consulting projects, on time and within budget
• Thorough understanding of project management techniques and methods
• Excellent knowledge of MS Office; working knowledge of program/project management software (eg. MS Project, Jira, Confluence / Azure Dev Ops, etc.)
• Proven experience in delivering Cloud, AI & Data, and/or Software Development projects
• Strong track record of leading delivery teams in an offshore, onshore model
• Deep experience in driving cross-sell and upsell motions, expanding share of wallet in existing accounts through value-led delivery.
• Executive presence with strong storytelling, client advisory, and stakeholder management skills.
• Deep understanding of how to translate technical solutions into business outcomes and ROI.
• Familiarity with CRM, pipeline hygiene, forecasting accuracy, and deal governance best practices

Competencies

• Strategic mindset and delivery excellence acumen
• Passion for technology, data, and driving transformation
• High-performance mindset and the hunger to build something great
• Self-starter attitude with the grit to win and the finesse to lead
• High-level ownership, energy, and self-drive
• Outstanding leadership and organizational skills
• Excellent communication, interpersonal, and stakeholder management skills with a high EQ
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Excellent problem-solving and conflict management ability
• Proven ability to manage and execute projects
• Experience in drafting and supporting client proposals; Experience in a Consulting environment is highly beneficial

Additional Information

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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