AI Systems & Workflow Specialist

👋 About Us 

At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent. 

All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection! 

We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!

The Role

We’re looking for an AI Systems & Workflow Specialist to help scale and optimize our internal systems using cutting-edge tools and intelligent workflows. In this role, you'll be the driving force behind process automation across teams: leveraging AI, no-code/low-code platforms, and data tools to streamline how we operate.

You’ll be designing, implementing, and maintaining automations that eliminate manual work, improve customer experience, and increase team efficiency. Your day-to-day will involve building scalable systems that free up human time and help us move faster as a fully remote, tech-enabled company.

This role is perfect for someone who is systems-oriented, thrives on automation, and gets excited by solving messy operational problems with elegant AI-powered solutions.

Key Responsibilities

AI-Driven Process Automation

• Design and implement automations using tools like Zapier, Make, HubSpot workflows, GPT-powered scripts, and more.
  
  

• Identify high-friction workflows and redesign them using AI, APIs, and automation platforms.
  
  

• Proactively seek out opportunities to reduce manual effort across teams (Ops, Sales, CS, Design, etc.).
  
  

Cross-Functional Execution & Enablement

• Work with stakeholders to scope automation needs and translate them into scalable, repeatable systems.
  
  

• Collaborate with leadership to build out dashboards and OKR-tracking systems that automate updates and surface insights.
  
  

• Partner with sales and marketing to build automated lead generation engines and customer workflows.
  
  

Data & Workflow Management

• Maintain clean and connected data systems across tools (e.g. HubSpot, Airtable, Notion, ClickUp, Google Sheets).
  
  

• Ensure automations are reliable, documented, and monitored for errors.
  
  

• Own internal tooling stack and recommend new tools as the company scales.
  
  

Continuous Improvement & AI Experimentation

• Run small AI pilots (e.g., customer support GPT bots, AI QA checkers for design files, automated Slack reports) to validate value.
  
  

• Measure impact of every automation on time saved, quality increased, or revenue generated.
  
  

• Stay on top of emerging AI/ops tools and evaluate for internal use.
  
  

What We’re Looking For

• 3+ years experience in operations, growth, or systems-focused roles
  
  

• Proven ability to automate workflows using tools like Zapier, Make, Airtable, HubSpot, OpenAI, or similar
  
  

• Strong understanding of data flows, system integrations, and automation architecture
  
  

• Familiarity with APIs and ability to write lightweight scripts (e.g., Python, JavaScript) is a plus
  
  

• Highly proactive, curious, and excited by AI and the future of work
  
  

• Experience working in a startup or fast-paced remote team environment
  
  

• Excellent problem-solving and communication skills
  
  

• Bonus: Experience in customer journeys, e-commerce, or creative production pipelines
  
  

💡THE/STUDIO’s Company Values

• Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right

• Self-motivated with a meaningful reason to deliver excellence

• Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team

• Radical candor -  Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable

• Operates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment

• Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them

• Results-driven - focuses on achieving and exceeding measurable objectives

🔎 Our Typical Hiring Process

1. Submit an application. IMPORTANT: Please submit your resume/CV in English

2. Initial Chat with Global Recruiter

3. Hiring Manager Interview

4. Assessment/Case Study - if applicable

5. Final Interview

Note that every role is different, so the process may vary depending on the requirements of the role. Regardless of the result, we always inform candidates via email.

At THE/STUDIO, we know that our Company's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.