AI Governance Manager

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity, and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services, and academic research.

We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations, and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

The Privacy Team acts as a technical resource to the Group, providing advice and assistance with the practical consequences of complying with relevant obligations, including interpretation of relevant laws, and guidance on the implementation of internal policies and procedures. This role reports into the Global Privacy Counsel.

This is an in-person role, with a minimum of 3 days per week in 5 Howick Place, London.

Job Description

We are seeking to hire an AI Governance Manager to lead Informa’s Responsible AI efforts and contribute to the evolution of our AI Policy Framework for the Informa Group. Sitting withing Informa’s Privacy Team, the role will involve working closely with our technology teams building and deploying leading AI technologies and our business teams using these tools.  Additionally, this role will work with the Privacy Team, the Commercial Data Governance Team, and our broader Legal & Governance colleagues. The key aim being to ensure that we make the most of our opportunities with AI whilst ensuring our development and uses of AI technologies are transparent, ethical, and compliant with relevant regulations, and that colleagues across Informa understand their responsibilities when developing, procuring, and/or deploying AI-based solutions.

The role suits passionate, proactive, goal-oriented candidates who are intellectually curious, and thrive in complicated but ambitious organisations. The role is well-suited to versatile candidates with a background in AI Governance, Data Ethics, Privacy Compliance & Operations, Data Governance, etc. People with heart and ambition, and a strong mix of emotional and professional intelligence, will be successful in the role.  This role will also require strong collaboration and coordination skills with the ability to influence a broad set of senior stakeholders.

Your Role:

• Lead the evolution of Informa’s AI policies, governance, frameworks, processes and methodologies, for adoption across Informa drawing on relevant international standards as key inputs, such as the NIST AI risk management framework. It’s critical that solutions are pragmatic in what is an unclear space and off the shelf methodologies do not yet exist
• Manage and evolve our AI impact assessment workflow; reviewing assessments for compliance, flagging risks and documenting mitigations
• Develop standard metrics and report on the operationalization of Informa’s AI Policy Framework
• Develop and maintain a master register of AI deployments across Informa, documenting the use cases, their risks, reporting criteria, etc.
• Actively participate in the AI Council to advise on policy and regulatory developments
• Prepare regular written reports on responsible AI implementation and risk management to senior management
• Lead the development and delivery of training & communication plan for roll-out of responsible AI in Informa, focused on continually increasing AI maturity across the enterprise
• Lead the identification of AI use cases for the Legal & Governance (L&G) function and be the conduit to technical teams to ensure the L&G team’s use cases are prioritized and delivered.
• Be the resident expert for the L&G team to help us make the most of AI tools
• Continually horizon scan for policy, regulatory, and legal developments in the field of Responsible AI, ensuring that Informa’s AI implementations are compliant with internal AI policies as well as relevant laws and regulations.  Attending events to represent Informa, provide thought leadership and knowledge share.
• Be the internal expert advisor on the regulatory and policy requirements for Responsible AI to colleagues as well as legal, senior management, etc
• Work with the Global Privacy Counsel to advise the business on legal requirements relating to AI.
• Liaise closely with Privacy Team members on aspects of AI regulation that are interlinked with privacy compliance.

Qualifications

Who we’re looking for:

Ideal candidates will be individuals whose qualities include:

• Minimum of 5 years of experience in governance roles.  Experience may not have been exclusively focused on AI governance, but should have been in a related field requiring the consideration of technical, legal, and commercial factors to assess risk and advise business clients (e.g. privacy and data protection advisory work).
• Deep interest in and understanding AI capabilities: the technologies, the emerging field, and operationalising these in the enterprise
• Understanding Responsible AI challenges: the technical, policy, and regulatory risks that AI technologies raise for Informa customers and colleagues
• Get things done: highly organised, resourceful and action-oriented with experience driving focus, clarity and prioritisation in a fast-paced environment
• Decision-making: ability to work pragmatically, having the confidence to make quick decisions based on the available data and move forward at pace in an environment of ambiguity
• Comms and visibility: effective at managing expectations and communications (written and verbal) to all levels and disciplines in the organisation.
• Organisational smarts: Experience working in a matrix-based organisation, building relationships and trust across a range of teams and functions. Know and understand how to bring people with you

Helpful, but not required qualities:

• AIGP certification
• Legal background

Additional Information

This role will be unpublished on 8th August 2025.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at https://lifeat.informa.com/

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us in the office three days per week week and working from home or remotely two days per week.
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms, and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

Check out some of our Corporate Videos below to find out more about Informa:

• Life at Informa: https://vimeo.com/818874158
• Informa overview: https://vimeo.com/806052607
• Diversity & Inclusion at Informa: https://vimeo.com/786679923
• Colleague networks: https://vimeo.com/786687436
• Walk the World: https://vimeo.com/837933822
• GAP 2: https://vimeo.com/806058954

See how Informa handles your personal data when you apply for a job here: https://www.informa.com/talent/informa-applicant-privacy-notice/