Healthcare Data and Systems Analyst

About Us

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.

We are passionate about delivering quality care through clinical excellence, innovation and strong community partnerships.

The Role

As we continue to grow our network and strengthen our commitment to improving health outcomes, we are looking for a Healthcare Data and Systems Analyst to join our Medical Partnerships team on a full-time basis.

This role combines data analytics, technical support and healthcare insight to provide the Medical Partnership team with accurate, timely and actionable data to drive meaningful impact. Working closely with the Head of Medical Partnership, you’ll collaborate across departments to streamline reporting and enhance data integrity. You will also be the first point of contact for our in-house software development team, ensuring seamless and efficient IT operations. Additional responsibilities include:

• Develop and maintain Power BI dashboards and reports for Medical Partnership initiatives
• Integrate data from multiple sources (EMRs, CRM, finance) into unified reports
• Collaborate with team leads to gather requirements and create actionable visualisations
• Monitor KPIs related to referrals, funding, service delivery, and engagement
• Apply data governance, privacy, and compliance standards in healthcare context
• Assist with automation of reporting workflows using Microsoft Power Platform (e.g. Power Automate, macros)

Qualifications & Experience

Essential:

• Proficiency in Excel (pivot tables, formulas), Power BI, Power Query
• Proficiency in CSV, TSV, Word, PowerPoint, and Canva
• Understanding of data integration across CRM, EMR and financial systems
• Knowledge of M365 and experience supporting technical users
• Strong organisational skills with attention to detail
• Excellent communication skills and a collaborative mindset

Desirable:

• Experience or strong interest in the healthcare setting
• 2+ years of experience in an IT support role, preferably in team or technical support environment.
• Some level of formal IT training.

Benefits

• Complimentary access to our strength and conditioning facility + concessional rates for family
• Comprehensive induction and ongoing professional development
• Career pathways within Kieser
• Wellbeing Program
• 1 day of Recharge Leave and a half day of Birthday Leave
• An unbeatable team culture, fun working environment and social events
• Leadership Program for aspiring leaders
• 12 weeks paid parental leave for primary carers

Diversity & Inclusion

We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.

Only shortlisted candidates will be contacted.