Staff Software Engineer, Operations Engineering

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You'll Make An Impact:

Are you passionate about building scalable and reliable software solutions for e-commerce and logistics? If so, you might be the perfect fit for our full stack engineer role at ThredUp!

ThredUp is the world's largest online thrift store where you can buy and sell high-quality secondhand clothes. We are revolutionizing the fashion industry by making shopping sustainable, affordable and fun. We operate a network of automated distribution centers across the US, where we process millions of items every year using cutting-edge technology.

As a Staff Software Engineer at ThredUp, you will be responsible for designing, developing and maintaining web applications and services that support our core business functions. Reporting to the Director of Engineering, your work will be utilized in our backend services, warehouse web & mobile apps, camera controls, industrial automation systems, and more. You will have the opportunity to work on challenging and impactful projects that span across the full stack, from frontend to backend, from cloud to edge. 

In This Role You'll Get To:

• Work closely with our machine learning team to develop and integrate AI systems

• Deeply understand our business processes and data, monitor them, identify areas to improve and automate

• Partner with cross-functional teams on warehouse automation, fulfillment, and logistics projects

• Full stack development of scalable, flexible, and resilient systems

• Independently manage projects, timelines, and stakeholder expectations

• Debug and resolve production issues

• Contribute to keeping our systems updated and secure

• Support our systems during on-call rotation

• Review code and collaborate with teammates on technical decisions

• Some travel to our distribution centers may be required but normally not more than once per quarter

What We're Looking For:

• Bachelor's degree in Computer Science, Engineering or related field, or equivalent work experience

• 8+ years of production level software engineering experience for large scale applications

• Strong back-end engineering experience in Ruby and/or Python ecosystems

• Exceptional track record in delivering quality engineering solutions at different levels of the stack

• Strong experience in distributed systems design and best practices

• Strong experience with continuous integration, test automation, and monitoring

• Experience with Kubernetes, AWS, event based system, and cloud-based services

• Strong experience with MySQL or Postgres databases

• Experience integrating LLMs into production software systems

What We Offer

• Monthly allowance for insurance/education ($200 gross).

• 50% paid sabbatical after 3 year anniversary.

• Paid parental leave for new mothers and fathers.

• IT Kit.

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.