Intern / Working Student – AI Engineer (m/f/x)

Mannheim

⚠️ We'll shut down after Aug 1st - try foo🦍 for all jobs in tech ⚠️

Internship Entry-level / Junior

osapiens

Leading software for transparency in the supply chain. osapiens supports you with state-of-the-art technology for sustainability reporting.

View all jobs at osapiens

Apply now Apply later

Posted 18 hours ago

Intern / Working Student – AI Engineer (m/f/x)

Department: Customer Success

Employment Type: Internship

Location: Mannheim

Description

At osapiens, we serve over 2,000 customers worldwide — and we’re growing fast, adding nearly 100 new customers each month. To support this growth, our Customer Operations team is continuously building smarter, scalable ways to serve our clients — with the help of automation, AI, and efficient internal processes.

We’re looking for a tech-savvy, curious mind who’s excited to dive into the world of automation and AI enablement. You’ll be part of a small, high-impact team, working on internal data alignment and assist in developing an AI support assistant for osapiens. From day one, you’ll be encouraged to own your work — from research and prototyping to execution and presenting results.
This position is open to both interns and working students. Ideally, you’ll join us first as an intern for a few months to get hands-on experience — and then continue as a working student alongside your studies.

Your Responsibilities

Take part in the development of an LLM-driven support assistant
Support testing, designing and fine tuning the assistant
Interact with internal stakeholders across Customer Success, Support, and Professional Services to identify inefficiencies and propose data-driven improvements
Assist in connecting internal systems (CRM, ticketing, analytics platforms) to ensure data consistency and flow throughout osapiens
Communicate results clearly to team leads and cross-functional stakeholders and contribute to documentation and knowledge sharing

Your Experience

Currently enrolled in a bachelor’s or master’s degree in a relevant field (e.g., Mathematics, Computer Science, Business Informatics)
Passion for automation, intelligent systems, or AI in operations
Programming skills in Python and hands-on experience with key Python packages for machine learning and data science.
Experience or passion for working with LLM-driven applications.
Ownership mindset and strong problem-solving skills
Fluent in English (German is a plus)

Join us for this and more...

A purpose-driven mission with and for global industry pioneers in tackling complex challenges
Room for creativity through collaborative teamwork and an open communication culture
Flexibility and team bonding with our hybrid work options
Fuel for your growth journey, both personally and professionally
Fun team events and outings with our global teams
Inspiring workspaces in Mannheim and Munich
And, of course, free drinks and snacks