Lead Data Analyst

CitySwift is looking for a Lead Data Analyst to join our rapidly growing team.

As the world's leading intelligent data platform for public transport, CitySwift powers data-driven decision making for some of the largest transport networks across the globe. Backed by over €15 million in venture capital funding and a partner list that includes the world's largest public transportation operators and government authorities, such as National Express, Go-Ahead Group, Transport for London and many more. CitySwift is in accelerated growth mode with 200% YOY revenue growth in 2024.

CitySwift’s mission is to increase the adoption of sustainable public transportation usage around the world - our platform currently optimises over 3 billion passenger journeys annually, and our target is to reach over 10 billion by 2026.

At CitySwift, you’ll get the opportunity to take ownership, deliver measurable impact and develop professionally - reshape the future of public transport by accelerating CitySwift’s growth.

About the Role 

You will be a lead in the Data Analytics team, with a mix of technical and project management responsibilities. You will work effectively with data engineers, software engineers, data scientists, product managers and commercial stakeholders. You will be integral in completing in-depth technical analysis, presenting results, liaising with stakeholders and ensuring the timely and effective delivery of projects.

Key Responsibilities

• Lead exploration of complex datasets (including geospatial data) to uncover trends and insights
• Design, develop and own dashboards and reports that track key business and operational metrics
• Oversee the end-to-end delivery of analytics initiatives ensuring they meet business objectives and stakeholder needs
• Act as a point of contact for project updates, managing expectations and ensuring clear communication across all relevant stakeholders
• Identify potential roadblocks in project delivery and proactively implement solutions to mitigate risks and ensure successful outcomes
• Engineer robust data pipelines and transformation workflows to ensure reliable, high-quality data is readily available for analytics and decision-making
• Identify actionable insights, suggest recommendations and influence the direction of the business and our customers by effectively communicating results to cross functional groups
• Mentor and support team members, conducting code reviews, pairing sessions and workshops to cultivate a collaborative culture

Required Skills & Experience

• 5+ years experience in a Data Analytics role managing end-to-end projects,  ideally within a fast paced B2B environment
• Hold a BS, MS or PhD degree in Computer Science, Mathematics, Statistics, Engineering, Science or other related technical field
• Highly proficient in SQL and familiar working with cloud-based data-warehouses (e.g. BigQuery, Snowflake, Redshift)
• Skilled at designing, building and maintaining dashboards and reports using Looker, Tableau, Power BI or similar tools
• Demonstrated experience managing and delivering analytics initiatives in production environments
• Ability to translate complex analyses into clear, actionable insights
• Effective communicator who can clearly explain complex topics to a variety of audiences

We value, recognise and reward our people

• Competitive market salary
• Health and Life Insurance and matched pension schemes
• 25 days annual leave, with additional company days off throughout the year
• Flexible working hours and hybrid/remote working opportunities including Work Abroad Program
• Paid Sick, Maternity and paternity benefits
• Employee Assistance Programme (EAP), mental health and wellbeing supports
• Employee referral program with opportunity to earn up to €4,000 per referral
• Annual Service recognition benefits (Additional Annual leave and pension contributions)

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