Site Steward, Data Operations

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Site Steward, Data Operations, Brampton, ON

The Site Steward serves as a critical liaison between site-specific operations and broader business and IT functions, ensuring the seamless integration and optimization of site processes. This role is integral to our data operation efforts, particularly in areas like the store setup process, and requires active engagement with business partners.  The Site Steward possesses the expertise, analytical skills, and communication abilities to understand site-specific needs and translate them into actionable insights for various initiatives and projects. This proactive individual is responsible for navigating complex site-related issues, championing process improvements, and ensuring alignment between site operations and overall business objectives within a dynamic environment.

What You’ll Do:

• Serve as the primary point of contact for business users, translating complex business needs into clear IT requirements and resolving system, process, and data inquiries through root cause analysis and incident management.
• Proactively identify and champion opportunities for continuous process improvement and optimization, leveraging ad-hoc analysis and optimal utilization of SAP and other applications.
• Manage the timely, accurate, and audited execution of data setup processes for all sites (stores, offices, DCs) in SAP, ensuring data integrity and successful operations.
• Maintain technical proficiency to leverage, build, and run store setup technologies, including automation (bots), Power Apps, scorecards, and reporting.
• Ensure adherence to data standards by documenting, auditing, and educating business users on best practices.
• Actively review, validate, and provide sign-off on Change Requests, Business Requirements, Functional Designs, Impact Assessments, and other relevant project documentation.
• Provide input, approve, and lead/execute test scenarios, User Acceptance Testing (UAT), performing data validation for project deliverables.
• Identify potential risk areas within site operations and develop effective mitigation strategies.

What you Bring:

• Demonstrated strong analytical, problem-solving, and root cause analysis skills, with the ability to conduct ad-hoc analysis and identify optimization opportunities.
• Excellent communication (written, verbal, presentation), interpersonal, and facilitation skills, capable of effectively engaging with all levels of the organization and diverse stakeholders (IT, Merchandising, Finance, etc.). Proven ability to build strong relationships and collaborate effectively.
• Strong process management capabilities, including the ability to manage multiple projects, prioritize work, and meet deadlines in a dynamic environment.
• A self-starter with a demonstrated ability to adapt to new situations, thrive in a fast-paced work environment and drive change.
• In-depth process knowledge of relevant business organizations and units.
• Experience in change management, with a proven ability to influence leaders and teams across the enterprise.
• Bachelor’s degree in Business, Information Technology, or a related field.
• Progressive experience in business process analysis, project management, or a similar role within a large-scale operational environment.
• Strong knowledge of SAP, Business Process Management (BPM) and Project Management methodologies is a significant asset.
• Proficiency in SQL and Python is an asset.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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