[DID] User Experience (Automation)

About DANA

DANA is a leading Indonesian digital wallet platform committed to making every transaction simple, secure, and accessible. As a homegrown fintech company, we serve millions across Indonesia with cashless solutions—from payments and transfers to investments. We aim to build a trusted and inclusive financial ecosystem, driven by innovation, collaboration, and continuous learning.

Join us and be part of Indonesia’s digital transformation journey!

📌 What We’re Looking For: Automation Data Scientist

MERLINDA TO FILL

What You Will Do : 

• Craft end-to-end user journeys across conversational interfaces, voicebots, and automation tools.
• Translate abstract or technical ideas into intuitive, accessible, and scalable designs.
• Write clear and empathetic content/dialogue that reflects user intent and brand tone.
• Partner with product, engineering and data to align user experience goals with business objectives.
• Conduct user and stakeholder interviews, heuristic reviews, and competitive analyses to ground design decisions in research.

What You Will Need :

• 1+ years in UX Design, UX Writing, or UX Research roles, preferably across multiple types of platforms or products.
• Strong foundation in UX principles and human-centered design.
• Hands-on experience building live products or prototypes
• Self-starter with ownership attitude
• Familiarity or curiosity in working with generative AI, LLMs, or voice interfaces.
  

🎯 Ready to Apply?

If you're passionate about innovation and eager to make an impact, we’d love to hear from you. Apply now and grow with us at DANA.