Senior Analyst Consultant

Hybrid - 3-4 days in the office a week - RCBC Plaza Tower II, Makati City

Role Purpose

The Senior Analyst role supports the EMEAA region by transforming complex, multi-source data into insightful dashboards that drive business performance. Based within the Performance Improvement and Operations Support (PIOS) team, the role enables data-led decision making by delivering clear, accurate, and timely reporting.​

By building strong business knowledge and will respond to stakeholder needs and identify opportunities for insight. A key part of the role involves supporting the automation of reporting processes to increase efficiency and enhance the team’s overall analytical capability.​

Key Accountabilities

• Develop and maintain Tableau dashboards that are accurate, timely, and aligned with business needs.​
• Oversee data processes in GCP and Tableau Prep and Alteryx to ensure clean, structured, and reliable data for reporting.​
• Manage Hotel Metrics by ensuring accurate, consistent, and timely processing to support performance tracking.​
• Support performance programmes across EMEAA by providing relevant data analysis and reporting insights.​
• Respond to stakeholder queries by building strong business knowledge and delivering clear, actionable insights.​
• Drive automation and process improvement to streamline reporting workflows and enhance analytical capabilities.​

Key Skills & Experiences

Education​

• 4+ years experience of using data to drive evidence-based decision making.​
• Bachelor's Degree in Statistics, Mathematics, Marketing, other related field of studies (Information Technology, Operations Research) or an equivalent combination of education and work-related experience.​

Technical Skills, Knowledge and Experience​

• SQL (GCP preferred): Intermediate to advanced knowledge; R or Python beneficial but not essential.​
• Data Visualisation: Strong Tableau skills; Power BI experience also considered.​
• Alteryx: Working knowledge of Alteryx would be advantageous.​
• Excel: Intermediate to advanced proficiency, including data manipulation and analysis.​
• Workforce Optimisation: Knowledge of workforce optimisation data, KPIs and systems​
• Stakeholder Management: Able to manage requests efficiently and provide insight through business understanding.​
• Problem Solving: Handles technical challenges with a calm, solution-focused approach.​
• Project Management: Capable of delivering small-scale projects on time and within budget.​

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?